Question about Maytag Neptune MAH5500B Front Load Washer

2 Answers

The Control Panel Is lit up but it is not allowing changes and is frozen and makes beeping noises

A couple of days ago my washer worked fine. It is about 4 years old and I have had no problems. Now, the contol board comes on and shows a multitude of things. It will come on with all leds lit up or an actual cycle selection but you can't change anything, etc. It will make intermittent beeping sounds, etc. I was able to get one wash load completed, but it is not working at all now except that the led's light up and basically freeze. Is there a reset somewhere or is the circuit board gone bad? Thanks in advance!

Posted by on

  • mrogers1650 Apr 29, 2008

    I have removed the top section with the circuit board, etc and am taking it to a Maytag repair place for testing and possible repair.

  • mrogers1650 Apr 29, 2008

    I'm taking the board in for testing. There were no signs that it needed cleaning.


2 Answers

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Many of these models have needed to be serviced as yours does now.

If you replace the touchpad console assembly and control board, it should fix the problem.

Check your owners guide to see if those 2 parts have a extended 2-5 yr. parts only warranty, as those parts are very expensive.

Please let me know if you need any further help, if you order online off of sears, you may be able to return the parts within 90 days if you order by credit card and the parts don't fix the problem. Check with sears to verify this first though.

Good Luck

Thank you for using Fixya and please don't forget to rate this solution as that is a big part of how this website runs.

Have a Good Day.

Posted on Apr 24, 2008

  • Benjamin Patri
    Benjamin Patri Apr 29, 2008

    Please don't forget to rate this solution as that is one of the biggest aspects of all this website works

    otherwise please let me know if you have further questions

    Thank you

  • Benjamin Patri
    Benjamin Patri Apr 29, 2008

    sounds good


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Please try to Clean th ecircuit board of the washer, and fix it back and test. if still errors observe, you may contact the dealer for the panel circuit board replacement.

best regards, melnavz

Posted on Apr 24, 2008

  • Emelio Navaja
    Emelio Navaja Apr 29, 2008

    Hello Again,

    ok, panel board chips maybe got an error, thats the best way. may the repairman can pinpoint the errors on the board.

    thank you for using fixya. melnavz


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