Question about HP DeskJet D2560 InkJet Printer

2 Answers

My HP Deskjet D2560 makes a terrible noise after powering on and after receiving a print job, but surprisingly still works fine afterwards.

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  • peter_scheer Jul 28, 2010

    Please see the history in my correspondence with your colleague. My Deskjet D2560 printer is currently continuously taking a new sheet of paper, stoping halfway for a few seconds, then taking the next one, etc.

  • peter_scheer Jul 28, 2010

    Jul 28, 2010 - I have the problem that my Deskjet D2560 printer continuously keeps taking a new sheet of paper, stops halfway for a few seconds and then goes on taking the next sheet, etc. I have no means to stop this proces except by unpluging the power cord, however it comes back as soon as I replug the power cord.

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2 Answers

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  • HP Master
  • 4,737 Answers

Must be something that was obstructing the cartridge carriage. Possibly broken pieces of paper which made the carriage movement troubled. Well, even if it's working fine, you need to check your printer once. Please remove all the cartridges, and clean the inner portion with blower or brush. There'll be no more problem after this.
If you have problem, let me know.

Good luck.

Thanks for using FixYa.

Posted on Jul 28, 2010

  • 2 more comments 
  • peter_scheer Jul 28, 2010

    I checked the carrage, is seems OK (did not find any obstructing pieces of paper. Meanwhile, my printer seems now to have completely lost its way: it keeps taking new paper and going up and down with the cartridge carrage, even after powering off and on again. Is there somethings like a reset button?

  • Lebanon Raingam
    Lebanon Raingam Jul 28, 2010

    I am sorry, there's some mis-understanding with your problem. Since you mentioned "but surprisingly still works fine afterwards." I was assuming that it was working but you were trying to find out what was the cause.


    Anyway resetting a Hp printer is as follows (there's no button) :
    Remove the cartridges > Turn off the printer > unplug the power cord and usb cable > switch off the power adaptor > leave the machine for few minutes (like 20 mins) > Power on the printer without the cartridges and usb cable connected (only with the power cord connected). > Keep Pressing power button while the machine boots up. > Leave it On for another few minutes (5 mins) > Turn if Off > Plug in the usb cable, again power on the machine and install the cartridges.


    If there's no mechanical problem or faulty, your printer will work fine. In case, gears or belt or other component is broken, you'll need to call for service to get a replacement.




    Good luck.




    Thanks for using FixYa.

  • peter_scheer Jul 28, 2010

    I followed the reset procedure as you described for me. However, the problem is not away. The printer keeps taking a new sheet of paper, stops halfway and ligthening the PAPER button, and continues to take the next sheet of paper, etc. I cannaot see any mechanical problem (or is it the sheet feeder that gives the problem?).

  • Lebanon Raingam
    Lebanon Raingam Jul 28, 2010

    Finally you've mentioned the exact problem. Yes, now the problem is with the Sheet Feeder, but the root must be with the Motor or with the Gear or with the belt or with the roller. When the motor is not working properly (not strong enough to pull up the paper), this happens, also if there's a loose gear or broken gear, And so the same issue with the belt which will interrupt the roller's movement. In this situation, I'll suggest you to get a new printer. Suppose, if you call Hp, they'll tell you to call a technician the get it repaired, at that time you'll need to pay the technician visiting fee and for the parts which when combine will be higher than the actual price of a new printer of the same model.


    It's upto you whether you'd dumb it or you'll get it repaired.




    Good luck.




    Thanks for using FixYa.

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  • HP Master
  • 6,993 Answers

Hello,

According to the manufacture (HP) of this printer, the noise shouldn't not hinder the operation of the printers performance. It is normal to hear noise when the cradle moves back and forth inside the printer.

Has this printer been making noise before now or it just started making noise of recent?

I would suggest that you open up the printer and grease the cradle, so that it would be free while its moving, like wise the cartridge carrier. I believe those parts are dry and not oily, that's why there is noise.

The noise is not a fault. You can as well do a deep clean inside the printer as it should stop the noise. Clean the whole internal part of the printer.

Good luck.

Posted on Jul 28, 2010

  • peter_scheer Jul 28, 2010

    After having done a cleaning attempt, I have now the bigger problem that the printer continuously keeps taking a new sheet of paper, stops halfway for a few seconds and then goes on taking the next sheet, etc. I have no means to stop this proces except by unpluging the power cord, however it comes back as soon as I replug the power cord.

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