Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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Whirlpool refrigerator ice dispenser

The flapper that controls the ice from dispensing from the door of the freezer is disassembled. While trying to dislodge some frozen ice cubes from the dispenser, I disassembled a pin, a spring, and a rubber gasket. None of the parts appear to be broken, just no longer in place. I think if I could access the dispenser, I could figure out how to reassemble the parts. I am not able to access the dispenser. I have tried to pop open the front cover, but to no avail. I am afraid that if I pry any further I might damage the cover. Can you help?

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The front cover is snapped on. There should be two slots in the bottom of the cover. Put a wide screw driver in the slots one at a time and pry out. It snaps off very hard.

Posted on Apr 24, 2008

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Sadly, you will need to replace the entire 'flapper' assembly for this machine to fix this problem. This is the part in question. 8201649 for Whirlpool side by side. However, I would suggest if you can find the entire control panel assembly (which would be MUCH easier and have less chance to break things) to do that instead.

However, clearing the shoot wont do a thing for this issue at all.

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Hello, Thank You for using FixYa. I will be helping you today.Alot of times the plastic clip breaks that holds the pin and spring for the flapper door the only way to fix it is install part 8201756 and it comes with directions.
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The dispenser door is located in the freezer door in the chute that the ice dispenses down.

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Your product is an IDI (In Door Ice the bucket is in the door) or a Non-IDI? By the way, you mention the Ice maker. The thing is that if the ice maker is not runnning then you don't have ice to dispense and obviously the fact that the motor is working or not is irrelevant. So that's why I suppose that the problem is not the ice maker but the trajectory of the cubes from the bucket to outside of the door.

In the Non-IDI sometimes it happens that the safes in the bucket jump the locks were the bucket resides so the auger motor (the one that move the shaft so you get the Ice) is still running but you can't get ice because the bucket is not in the right position. Just try to relocate the bucket.

You can see if the motor is moving the shaft pressing the light switch that is at the top of the freezer. Then dispense, when you press the switch the main board thinks that the door is closed so you can dispense and see if the motor is moving the shaft.

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If any of these solutions couldn't fix your problem please tell me. I think that I can solve this particular problem.

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