Question about HP iPAQ HX2750 Pocket PC
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Posted on Jan 02, 2017
I had some similar experiences with these ipaq's when I was working in a specialised service center. I'll try to give some help or tips through the internet, altrough if i could have seen or diagnosticate these pda's myself it would have been more easier. First of all these problems have 2 main causes. Most of the pda's comply with one of them, it is very rare that a pda will develop this problem by having both causes.
The first cause is the hardware one. A component called the main voltage convertor is broken. It's a small chip that uses the voltage given by the main battery to convert it's value to various tensions required by some of the components on the pda's main board. If some sub-parts of this chip fails to work, the result will appear as the problem you face, In this case there isn't much to do. Most service centers will replace the whole mainboard because that particular chip is very hard to find as a replacement and difficult to desolder from the board.
The second cause could be a major firmware / ROM memory corruption. These things can happen out from nowhere. In my time working for service centers I've tried to isolate a pattern for this problem but without much succes. However it seems that most of these problem tend to appear durring charging cicles due to power spikes or drops on the main AC voltage supplied to the charger. This is only a supposition, I'm not sure yet on this cause. What to do here? Well this problems are fixable but first of all you must be sure that this is a software problem, not a hardware one. So let's diagnosticate some things.
Try to charge the pda. Ignore any lights or beeps or whatever your pda is showing on the screen. As long as the charger is connected the charging process is based on the most primary charging circuits on the pda's motherboard. If the pda is not charging or cannot hold any charge (when you unplug it the screen fades away or it simply doesn't do anything else) maybe that circuit is broken (this is a a sign of serious hardware problems ) or maybe the battery is to old/weak. Batteries don't die out of nowhere, if you remember your pda to work and have some 2-3 hours of standby time it's imposible that now, suddently the battery has drained out so much that even if charged it can't hold out at least 30 min.
So we will assume that you charged the pda for at least 2-3 hours and you see some sign that the battery is working. The next step is crucial. TRY TO PUT THE PDA IN BOOTLOADER MODE. You will achieve this by pressing (and keep them pressed!) the following buttons : power, the far left and right buttons near the control pad (joystick or whatever some people call it) and reset button. You may need another person to help you press these buttons. the order should be the following (first power, then the 2 keys, then reset button for as long as it takes to enter bootloader mode). YOU SHOULD SEE A WHITE SCREEN WITH THE HP LOGO.
If your pda fails to do that, there is nothing more you can do to restore it in a DIY fashion. Probably the bootloader is corrupted or you have a hardware fault. Only a specialised HP service center can help you now. In most cases this will end up with a motherboard replacement.
If your pda does that, then there is a chance to fix it. We will need to probe the bootloader for direct data acces. This is needed for having the ROM memory (and operating system) rewritten. A small program called Mtty will be required to access the bootloader via an usb link.
Please make this tests first and then reply with your results. If anyone of you is in situation #2 there may be a chance.
Posted on Feb 10, 2008
SOURCE: IPAQ 6365 hard reset
I Also Had The Same Problem. Now I Fixed It. Go To Power In Settings. Click On The Advanced Tab. Uncheck The Box Which Says "Turn Off The Device If Not Used For" Box. This Will Solve The Problem. It Solved Mine. Thereafter Once, My Backlight Did Not Switch On. Fix This By Going Into Backlight Settings And Uncheck The Box Which Says "Turn Off The Backlight If Not Used For" Box. This Will Solve It. Then Soft Reset The Device To Change Settings. To Soft Reset, Find A Small Hole In The Left Hand Side Of The Device. Put Your Stylus In And PRESS ONLY ONCE. If You Keep It Pressed, Your Device Will Hard Reset. Don't Do That. Just Press ONCE.
Posted on Jan 02, 2010
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Dec 08, 2013 | HP iPAQ HX2490 Pocket PC
NOTE: The amber charge light blinks while the battery is recharging and turns solid (nonblinking) when the battery is fully charged.In the event of a low backup battery warning, charge the unit immediately before removing the main battery to avoid data loss. To view the amount of charge left in the backup battery, tap Start, Settings, the System tab, and Power.
Charging with the universal desktop cradle and AC adapter Use the universal desktop cradle to charge the HP iPAQ Pocket PC, or synchronize the HP iPAQ Pocket PC with a computer.
Follow these steps to charge the HP iPAQ Pocket PC using the universal desktop cradle:
- Plug the AC adapter into an electrical outlet and connect the other end of the AC adapter to the AC connector on the universal desktop cradle.
- Connect the serial or USB cradle cable into the appropriate port on the desktop PC.Figure : Connecting with the cradle
- Slide the bottom of the HP iPAQ Pocket PC into the cradle and push firmly to seat it.CAUTION: To avoid damaging the HP iPAQ Pocket PC or the cradle, make sure the pins are aligned before pushing the HP Pocket PC into the cradle.
Figure : Charging with the universal desktop cradle
- AC adapter into electrical outlet
- AC adapter into universal desktop cradle
- HP iPAQ Pocket PC into cradleNOTE: The amber charge light blinks while the battery is recharging and turns solid (nonblinking) when the battery is fully charged.There are stabilizers located in the universal desktop cradle that assist in aligning the unit when there is no expansion pack attached. When placing the HP iPAQ Pocket PC with an expansion pack attached into the universal desktop cradle, the stabilizers will be pushed down by the expansion pack. To release the stabilizers for use without an expansion pack, press the button on the back of the cradle.
Charging with the optional USB Autosync cable Charge the HP iPAQ Pocket PC using the optional USB Autosync cable by connecting the Autosync cable to the HP Pocket PC and the personal computer. The HP Pocket PC will be charged using power from the personal computer.
For more information on charging the HP Pocket PC using the optional USB autosync cable, from the Today screen, tap Start, Settings, the Systemtab, Power, the USB Charging tab, Settings, and Help.
Charging a low battery The HP iPAQ Pocket PC will not turn on if the battery has a low charge (less than 3.2 Volts). Fully charge the battery prior to using the HP Pocket PC.
If the charge on the battery goes below the 3.2 Volts as a result of not being connected to the universal desktop cradle or the AC adapter, no damage will occur to the battery. However, the HP iPAQ Pocket PC charge indicator light will not flash until the battery reaches the minimum charge of 3.2 Volts and a normal reset is performed.
Follow these steps to charge and reset the HP iPAQ Pocket PC:
Keep the HP iPAQ Pocket PC connected to the universal desktop cradle or AC adapter when it is not in use.
- Connect the HP iPAQ Pocket PC to an A/C power supply.
- Charge the battery to the minimum level of 3.2 Volts (this will take 5 to 30 minutes depending on the current charge level).
- Perform a normal reset by using the stylus to lightly press the Reset button on the bottom of the HP iPAQ Pocket PC.
- Turn on the HP iPAQ Pocket PC.
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