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Hello I have a hp printer and I am trying to scan a document to my pc.but i get this error msg 'scanning error'try scanning from pc or check documentation.

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You must also install the scanner driver too, and also the scanner management software, if installed properly one can scan fro paint, Word, Publisher and the like, as well as the software that comes with the scanner. There are also other scanner programs on the net, Vuescan, doesn't even need a driver to work, there is scantopdf, and quite a number of others. So go to the HP website and download the scanning software and the scan manager and install them, then you will be able to use the scanner as it was intended.

Posted on Jul 28, 2010

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Posted on Jan 02, 2017

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Installed my Hp Photosmart printer c309a to a Toshiba (Windows 7) I am able to print wirelessly. But when i try to scan -"to computer" the screen on the printer reads !! Scan Problem-try...


Hello,
Please install and run the below mentioned software to automatically diagnose and fix scanning issue:
HP Scan Diagnostic Utility
After installing this utility,
  1. Press the Power button to turn on the product, if it is not already on.
  2. From the Scanner column in the Scan Diagnostic Utility, select your HP product.
  3. Click Diagnose . The Scan Diagnostic Utility diagnoses various scanning problems, and then displays a list of results. The results display either when the tool detects an error, or when the tool completes the diagnosis and there are no errors.
    If this utility doesn't solve your issue, please revert back.

Sep 02, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

Hp 3050 scanning error message


Good day!Try to check the feeder if it has paper on it..then try on and off the printer until it holds normal status..

mastergani

Mar 29, 2010 | HP LaserJet 3050 All-In-One Printer

1 Answer

Trying to scan pics on HP Officejet 7110. Press 'Start Scan,; display on printer shows 'Scanning to Microsoft Outlook' for over one minute. I can hear the machine scanning and see the scan light working....


Nothing in or jamming document feeder tray.
Change the setup to scan to a file, rather than email.
Try a different USB port.
Reboot all.
Reinstall printer/scanner drivers and software.

Nov 17, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Hp psc 1215 all in one


hello...

- yah you are right there are lots of way how to scan

- first is by clicking the scan button on your printer and if it is not functioning fine then it will give you "no scan options" error message
- 2nd is by using the solution center. then if the software is not installed properly then you can get "an error occured with communicating scanning" or "no hp device detected" error message
- 3rd is to use the scanner and camera under my computer or computer

-- if it is not working then try to troubleshoot the problem here are the links that will help you to fix the problem pls click this link:

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu00704&dlc=en&product=412187

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00852647&dlc=en&product=412187

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00809848&dlc=en&product=412187

-

- i w

Jul 03, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Can't scan


This sort of thing can be down to the fact the settings for communication to the printer is separate for printing/faxing/scanning. So you will need to find the scanning device (will usually be called HP3050 regardless, or something along the lines of that) and make sure it's set to communicate through USB and no other means.

Sep 07, 2007 | HP LaserJet 3050 All-In-One Printer

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