I bought a Tec Grill Patio 10 years ago and have been very happy with it. However, for the past two years it has been sitting and not being used. I have recently had a plumber come and get it up and running again. Although the valves have been replaced and the gas is getting to the ceramic tiles well, they don't get as red and cook as efficiently as they did before. My question is, do I need new ceramic tiles. They are not cracked and don't appear to be clogged with particles. On the lowest heat, the fire goes out. I converted to tank gas from natural gas from the house. Does that make a difference? Hope you can help
Comment by Chubmo, posted on Apr 26, 2008
Edie
YOUR BEST OPTION IS TO CONTACT THE CUSTOMER SERVICE GROUP AT TEC. THE TELEPHONE NUMBER IS 1-800-331-0097. TEC IS LOCATED IN COLUMBIA SC. TEC HAS A USEFUL WEBSITE at www.tecinfrared.com.
Please note that parts are not longer available for the Patio I and the Sterling I. Support for these models was discontinued September 2007. I was told today parts for my Patio II will be available into the 2020's.
The TEC grills are so unique, I would be concerned with putting non TEC parts on the grill. Your low heating could be caused by this decision.
Was this solution helpful? Show your Appreciation by rating it:
Was this solution helpful? Show your Appreciation by rating it:
If mositure gets into the ceramic burners, then yes it is time for new ones. Was your grill also converted over to accept the new gas? Or another thing it could be that spiders are clogging the burner orifice.. If you contact a local dealer on Tec gas grills or someone that can service gas grills. Might be able to help you.
Fireplacegirl
Comment by Fireplacegir, posted on Apr 28, 2008
Has your burners ever been changed out?
Post a New problem for Tec RadiantWave Grill
Email this problem
Can you Help with these Grills and Smokers problems?
Tec Grill Sterling Model won't...
