Question about Microsoft Zune 2nd Generation Digital Media Player

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Frozen screen Earlier today I turn on my zune and all the pops up is the Zune logo, and what seems to be a loading bar. I've left it be for over an hour and the bar has yet to move. it won't register on my computer too. Help?

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  • Anonymous Oct 08, 2008

    u can hear it tryin to run but the screen is black

  • Anonymous Oct 16, 2008

    It's not even funny anymore...

  • Tomarva Oct 29, 2008

    My zune Mp3 player has been frozen for about 2 days on the playlist, cant hear or play any thing please help.

  • Anonymous Nov 05, 2008

    Between my sons and I we have 3 different zunes and 3 different problems. Garbage! DO NOT BUY ONE!

  • Kristine17 Dec 31, 2008

    My brother's zune is doing the exact same thing...mine has been going slower for the last few days. Hopefully mine doesn't do that either :(

  • Anonymous Dec 31, 2008

    i have this same issue as of tonight. i was sitting at my pc listening to my music when it just stopped playing and seemed to reboot on its own, never getting past the logo screen. i've tried the reset trick and it won't budge.

  • zh582070 Dec 31, 2008

    Same here. Turned off by itself, and when try to turn it on, won't pass the logo screen and the bar...

  • Anonymous Dec 31, 2008

    Mine froze this morning when i tried to turn it on. It's just frozen on the loading screen...what to do...

  • toddb532 Dec 31, 2008

    same problem. zune logo, status bar filled. wont respond to PC hook up or docking station. None of the resets work.......



    BUG???

  • Nova425 Dec 31, 2008

    I have this same issue with my 30 gb. It's frozen on the main logo screen with the loading bar filled. I've tried to drain the battery and restart the zune by charging it. Nothing is helping - I believe this is a real big firmware problem (new year bugs).

  • bikerscout15 Dec 31, 2008

    I have the same Issue I woke up this morning with my zune frozen on the loading screen It died on the way to work I hooked it up to my PC to charge its turned back on but still stuck on the loading screen Thanks M$

  • Anonymous Dec 31, 2008

    Same happend to me this morning it froze on the loading screen if ne one knows how to fix this please let me know

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Not really a solution... but this explains the problem, to all those who've had it on December 31.

http://gizmodo.com/5121311/reports-30gb-zunes-failing-everywhere-all-at-once

Posted on Dec 31, 2008

MP 4 SONGS

Posted on Jun 23, 2008

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Your Zune will need a "hard reset."

To do this, use a small screwdriver to pop off the plastic shielding where the Zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the Zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connector. Your Zune should start up immediately. Press the backing of the Zune down (make sure headphone jack is aligned) and put the screws and cover back in place.

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Theres a note on the zune website about this issue today... Looks like its microsofts fault! At least I feel better knowing I didn't break my zune!

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