Question about Brother MFC9320CW All-In-One Printer

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Printer: Brother MFC9320CW drums end soon message

Printer: Brother MFC9320CW drums end soon message appeared and we replaced the drums but the message will not go away. What do we need to do to get the printer to recognize the new drums?

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: "Change Drum Soon" Message; not change when we changed the drum.

Description:
This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.


Open the front cover.
Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".
Press 1 to reset the drum count.
Close the front cover.

Posted on Aug 19, 2008

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jtuminaro
  • 56 Answers

SOURCE: Need to reset 'Drum near end' warning on Brother MFC-8460N.

Open the front door
Press clear
then press 1

Posted on Jan 15, 2009

  • 1 Answer

SOURCE: how to reset drum counter for brother hl4070cdw laser printer

This drove me crazy recently...

The Reset Parts Life option is not available unless the "Drum End Soon" message is on the display. If you replace the drum before this message appears, you'll have to wait to reset the count.

Posted on Sep 21, 2009

  • 73 Answers

SOURCE: I have on my Brother HL-4040cn, drum end soon.

Here is a photo of the drum unit and a link to the Brother website for you printer.
http://www.brother-usa.com/support/default.aspx?PGID=1&R3ModelID=HL4040CNaefb82c.gif

Posted on Mar 11, 2010

  • 1382 Answers

SOURCE: I recently noticed a message that said

Hi,

This message would continue to appear if the drum unit counter was not reset when you installed a new drum.
To reset the drum unit counter, follow the instructions below:

  • Press Menu on the Control Panel.

  • Press the Up or Down Arrow key to select Machine Info..

  • Press OK.

  • Press the Up or Down Arrow key to select Reset Menu.

  • Press OK.

  • Press the Up or Down Arrow key to select Drum.

  • Press OK.

  • Press 1 to reset the drum unit counter.

Thank you !!

Posted on Jun 09, 2010

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1 Answer

How to fix brother printer drum error troubleshooting and routine maintenance


I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one. The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
  • Replace Drum
  • Drum End Soon
  • Drum Near End
  • Drum Stop
To clear these error messages, you need to reset the drum counter as instructed below.

If you want to clear an error message related to the toner replacement, click here to see how to clear an error message after you replaced the toner cartridge.
"What is the difference between the toner cartridge and the drum unit?"

Please reset the drum counter only when you replace the drum unit. If you reset the drum counter during the life of the drum unit currently being used, the remaining drum life will not be displayed accurately.
  1. Make sure that the machine is turned on.
  2. Open the front cover.
  3. Press Clear or Clear/Back on the control panel.?
    NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
  4. Do one of the following.

    • If your Brother machine has a numeric keypad:
      Press 1 to reset the drum counter.
    • If your Brother machine doesn't have a numeric keypad:
      Press the Up Arrow Key to reset the drum counter.
  5. When the LCD shows Accepted, close the front cover.

frontcover1-y4i03b33115mpu3ejihwhjwc-5-0.gif

controlpanel1-y4i03b33115mpu3ejihwhjwc-5-2.gif

Sep 11, 2017 | Brother Office Equipment & Supplies

1 Answer

How to fix " replace a belt" on ABrother MFC9320CW?


The Transfer Belt is the plastic sheet that you can see when you take out the Cartridges and Drums from the printer. It lifts out. Just grab the handle and lift. Underneath this is the Waste Toner Cartridge too. If the belt needs replacing then that will need replacing soon after as in this machine both are rated to 50,000 pages.. The Transfer Belt us BU200, the Waste Toner is WT200. You will need to buy these from your local brother supplier. In the box there will be instructions on how to reset the counter for the particular item you are replacing.

Jul 16, 2014 | Brother MFC9320CW All-In-One Printer

1 Answer

MFC 9320 CW DRUM ERROR


I am a Brother employee working for the software technical support department.

We have a solution for your issue posted on our solution site.

http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=200000044684


Description of Problem 100000034884 How do I clear the message "Drum Error, Replace Drum Unit"?

Brother Software Technical Support
http://www.brother-usa.com


Frequently Asked Questions

Jun 28, 2014 | Brother MFC9320CW All-In-One Printer

1 Answer

Drum error dr-420


Sir/Madam

he following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
  • Replace Drum
  • Drum End Soon
  • Drum Near End
  • Drum Stop
To clear these error messages, you need to reset the drum counter,
Or Visit official Brother Printer website For Brother Printer Troubleshooting Page Url Below:http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002800/000037/faq002837_000.html?reg=us&prod=mfc7340_us_as&c=us_ot&lang=en

Or
Still Having Problem then follow Us On For

Brother Printer Support

Jan 14, 2014 | Brother Office Equipment & Supplies

1 Answer

What does a belt life ends soon mean, on a brother MFC 9440ch color laser printer?


Are you sure of the error message? The Brother printers that I have used have Drum Ends Soon and Change Belt messages.

The Brother MFC-9440CN has a belt that can be replaced. The Belt unit has an life expectancy of ~50000 pages. The belt unit is part BU100CL and costs a bit over $150 at office supply stores. Amazon.com and some other stores have the unit for under $100. http://www.amazon.com/Brother-BU-100CL-HL-4040CN-HL-4070CDW-Series/dp/B000SC245E is one source.

When the unit says Change Belt Unit, follow the directions from the manual's maintenance section to replace the belt unit. See page 178 (page 189 of the PDF) http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002252/mfc9440_usa_usr_b.pdf . You have to remove the Drum and then the Belt Unit. Then slide in the new Belt Unit and replace the Drum unit. Then close the printer and turn it on. Finally reset the counter from the Machine Info sub menu (press Menu 8 4 and select the Belt Unit and press OK. Then press 1 followed by Stop/Exit).

If you mean the Drum Unit, that is part DR-110CL and costs over $175 at the office supply stores. Order this part when the Drum End Soon message appears and replace it if the print quality deteriorates (or when you have the new drum). The Drum Life is ~17000 pages. The steps start on page 166 (182 of the PDF). You need to remove the old Drum unit. Then remove the toner cartridges from the drum. Prepare the new Drum Unit, including putting the cartridges in the new Drum. Then replace the Drum unit and reset the counter.

I hope this helps.

Cindy Wells

Jun 04, 2012 | Brother MFC-8460N Laser Printer

1 Answer

What does drum end soon mean? Status monitor for my brother MFC-944)CN printer is saying Drum end soon! the file is being sent the status says ready, the paper goes through and comes out blank!


1. replace drum unit
2. after replacing reset the counter - press "3" and "9" button at the same time in the ready state, the reset menu will appear on the LCD, select "DRUM" and press "ok"
resetting without actual drum replacement might damage your printer.

Jun 29, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

Drum End Soon


You will soon need to replace the drum. Its considered a consumable just like the toner cartridges. You can purchase the drum anywhere that sells brother pruducts.

May 24, 2010 | Brother HL4040CN Laser Printer

1 Answer

Brother 4040CN


This message will appear if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one

May 21, 2010 | Brother HL-4040CN Laser Printer

1 Answer

Brother Color Laser Printer HL-4040CN Message: Drum ends soon


No this is something you can do yourself, its a consumable you need to purchase.

It can be purchased at any store that sells brother products.

Please click on the link below to see how to replace it, even has video instructions.

http://welcome.solutions.brother.com/BSC/public/us/ca/en/faq/faq/000000/000100/000054/faq000154_035.html?reg=us&c=ca&lang=en&prod=hl4040cn_all

Apr 15, 2010 | Brother HL4040CN Laser Printer

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