Question about HP Photosmart C6180 All-In-One InkJet Printer

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Printer no't working

When every time i want to print somthing won't print save in queue how i fix this problem

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Uninstall printer s/w from pc and restore printer setting as factory and install printer s/w again. have good day

Posted on Jul 28, 2010

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1 Answer

HP printer won't print


Hi Kathy,

What is the printer model ? Try the step below.

While the printer has power, Disconnect the power cable from back of the printer. Wait for 10 seconds and reconnect. This should fix the issue.

If this does not, try changing the wall socket. If you have connected it to Surge protector, Try connecting to Wall outlet directly.

Hope this will fix the issue.

Regards,
Sean

Aug 10, 2012 | Office Equipment & Supplies

Tip

Unable to Print on HP Printer


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click ->> HP Print and Scan Doctor to download the Utility and save on Desktop location
Run the HP Print and Scan Doctor file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //


* Please rate this solution with Thumbs up and comment to help us improve providing support

on Jun 15, 2010 | Office Equipment & Supplies

1 Answer

My Lexmark s605's print queue won't clear, and so the printer has stopped working altogether


Please follow the steps below to clear the print queue and restart the print spooler of your computer.

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)


Try to print a document again to verify that the problem is fixed.

Jan 07, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

Hi , I have a problem with zebra 105sl printer , everytime i print somthing i have to make changes to the settings , eg. make it darker .When i save the settings permenent next time i go tto print i have...


The settings in the printer driver are overriding the saved printer settings.
Do this:
1. Correct the printer settings and save them permanently.
2. Print saved configuration for future reference and to see if it changes.(Power on while holding cancel)
3. Print a label from computer.
4. Print configuration again (Power on while holding cancel).
5. Compare the 1st and 2nd printouts. If they are different then the printer driver is changing the printer settings. In other words the printer settings and the driver are different and the driver settings will override the printer settings before printing.
6. Change the driver settings and this won't happen. Increase the darkness setting in the driver.

Aug 13, 2011 | Zebra 105SL Thermal Label Printer

1 Answer

Lexmark x1270, installed on new Dell, will scan/print once but print queue won't clear after printing, and further jobs just back up in queue. Once, after trying reboot, printed next doc but that was...


Try to follow the steps below to fix the problem:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Aug 06, 2011 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

HP Deskjet D1560 is not printing at all although it did print a couple of days ago. The ink is fine. Its just not printing. I have tried to disconnect the printer and wait for some time, have rebooted and...


There are 3 possible causes why your printer won't print.
  1. printer is offline
  2. there are print jobs stuck in the queue
  3. USB cable not detected
Download and install the HP print diagnostic utility to help you identify and fix the problem. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/printer_diag/&lang=en&softwareitem=mp-91788-1
The print diagnostic utility addresses connectivity,spooler,printer online status,device manager,print queue,port,driver,conflicts and default printer. The tool provides a fix button which you can click on to correct the problem.If it shows connectibity problem,you may need to unplug/replug the usb cable or uninstall/reinstall the software.

Jul 17, 2011 | Office Equipment & Supplies

1 Answer

My printer, HP 8500, has been trying to delete a document for hours with no apparent results. I am unable to print anything else although it does put a new document in queue. I do not get any error...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

CAN NOT DELETE A DOCUMENT THAT IS IN THE QUEUE, THEREFORE, NOTHING ELSE WILL PRINT. THE DOCUMENT SAYS IT IS DELETING, BUT DOES NOTHING. i POWERED IT OFF, THEN UNPLUGGED IT FOR A WHILE AND IT IS STILL...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

When I goto print something, it just does nothing. When I check the print queue, the document is there and restarting does nothing. When I goto the printers and devises it shows the printer as...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | Office Equipment & Supplies

2 Answers

HP photosmart C3180 stops printing


Posted by JACOB I understand that you are unable to print and when ever u try to print the jobs stuck in queue... When we right click on the icon if we see a option use printer online this shows that the printer is offline, if we see a option use printer offline in the list then this shows that the printer is online status. To resolve the issue we have to first clear the job in queue. Open the printer folder and then double click on the HP printer icon this will show the jobs in queue just right click on each job in queue and select cancel to clear the job in queue if there are still jobs in queue we have to performe the restart the print spooler steps by keeping the usb cable disconnected so that all the jobs are clear when the spooler is restarted. One the spooler is restarted just reconnect the usb cable and check if there are any jobs in queue. If there are no jobs in queue we can move ahead an set the print directly settings. Steps to set the print directly settings: Right click on the printer icon and select properties then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print to check with the issue. If the issue presists you can try to check with the port settings. Right click on the printer icon and select properties and then click on the ports tab and check if the virtual usb001 port is selected if not select it and click on apply and ok to save the settings if you don't see any usb port check if you have dot4 port in the port list select it and save the setting and try to print this should resolve the issue.. Once done try to print and if the issue presists you can try to refresh the usb ports. This will re-detect the usb drivers for printer and you will be able to print after restarting the computer.

Sep 16, 2007 | HP Photosmart C3180 All-In-One InkJet...

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