Question about Jabra GN9125 Wireless Headset

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Ny headset does not beep in my ear when the phone rings

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I had the same problem with my GN9125 headset and GN1000 remote answerer (lifter arm). There is a knob at the top end of the lifter arm contraption that adjusts "Ring Sensor Sensitivity" (yeah, NOT a very intuitive phrase!) - You have to twist the knob in the direction of the arrow to "increase the sensitivity". Twist it slowly while the phone is ringing and eventually you'll start hearing the ring in the headset. You can see diagrams in the GN1000 manual, which you can find online by googling.

Posted on Nov 30, 2010

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Cannot hear phone ringing in headset, only on handset.


The HL10 handset lifer is what notifies your headset that you have an incoming call. If you are using the handset lifter and are not receiving the 3 short beeps in your ear piece there are a couple different things that could be going on.
1. The internal microphone could have gone out on the lifter. This microphone is what sends the signal to your headset that you have an incoming call. If the microphone is working you will hear 3 short beeps in your headset.
2. If the volume is too low on your telephone, the handset lifter will not notify the headset of an incoming call, so try turning the volume up on your phone and see if that takes care of the problem.
3. The HL10 handset lifter ships with a ring detector that has a 2.5mm jack on one end and a small round microphone on the other end. This ring detector is intended for phones that do not have the speaker located under the handset. You could try plugging this into the back of the lifter and setting the microphone next to where the lifter is mounted on your phone. This might help pick up the sound of the phones ring tone.

If you are manually lifting your handset out of the cradle and sitting it to the side instead of using a lifter, then you will not receive the 3 short beeps in your earpiece to notify you of an incoming call.

Good luck from Headsets Direct!

Nov 03, 2010 | Plantronics Voyager 500A Deskphone Adapter...

1 Answer

Cant hear phone ring at a distance


Do you have a lifter installed?  You won't hear beeps in the ear unless a lifter is installed.  What type of phone system do you have this hooked up to?  Make sure it's a standard ring you're using and not a funky one.  The lifters tend to not recognize different sounding rings.

Apr 16, 2009 | Plantronics CS70 Wireless Headset

1 Answer

Phone doesn't ring in earpiece


Only if you have an HL-10 lifter installed... you will then be able to hear three short beeps in your ear to indicate the phone is ringing.

Jul 31, 2008 | Plantronics CS55 Wireless Headset

1 Answer

GN 9350 Wireless Headset doesn't ring on the headset when phone rings


It only picks up certain digital rings. I changed the ringer on my phone and had the same problem. To fix it, I had to plug in the little microphone that plugs into the handset lifter and place the mic over the ringer speaker. Now it works fine.

Jul 11, 2008 | GN Netcom GN 9350 Wireless Headset

1 Answer

Help


Remote ring detection provides a low tone * triple beep in your wireless headset when you receive an incoming call. This feature requires a handset lifter accessory, such as the Plantronics HL1 or HL10. If you do have a handset lifter but do not hear the remote ring detection, please check the following:

  • Check the placement of the lifter. - Make sure the handset lifter positioned directly over the phone's speaker.

  • Try adjusting the phone's ringer volume. If the phone's ringer is too quiet, it may not trigger the ring detection built into the lifter. Try turning up the ringer volume of your phone.

  • Check the ring tone of the phone. - If your phone's ring tone provides short beeps or plays music, the lifter's microphone may not detect it. Try switching your ring tone to a traditional ring or long beep.

  • Does the phone have different rings? - For example internal calls vs external calls vs transferred calls. Does the phone ring the same for each type of these calls. If so try changing so all calls use the same tone.

  • Attach the optional "external ring detector" cable. This cable plugs into the lifter and provides a small, black microphone. It is included in the plastic bag of lifter accessories. Mount the microphone near your telephone's speaker. Click here for more details.

  • There are 2 versions of the Lifter accessory - HL10 and HL1. The HL1 is a larger older version of the liter with a more sensitive rind detector. Some phones will require the older version of the lifter.

  • Please view the On Line Compatibility Guide to see if the older version (HL1) will be required for your phone.


*Please note the volume of notification beep in the headset cannot be altered, it will always be a low tone triple beep .

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1 Answer

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i need a passcode for my bluetooth so i can put it on my blackjack

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1 Answer

Dont know when a call is coming in


The only thing I can suggest to you is that you turn off your headset, erase the connection from your phone and repair again.

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