My printer has been working great with genuine canon inks. For the first time, I tried a compatible black ink. It did not work at all even after deep cleaning aseveral times. I gave up and got the genuine ink and it still does not work even after several deep cleaning. All other colors continue to work as I did not replace them with the cmpatible inks. Canon support told me that the compatible ink must have damaged the head. A local repair shop told me on the phone to purchase a new one as it is more expensive to fix. It's a shame that one cheap ink destroyed the printer.
Any hope?? Thank you
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Re: Does not print after trying a compatible ink
I'm afraid your tech was right.
The reason he is right is a little known secret. To manufacture an inkjet printer is not necessarily cheap, but its not expensive either. Manufacturers count on the sale of overpriced ink to make up for the cheap 20-50$ inkjet printer that you buy in the stores. So even though they give them away free with computers and sell them for nothing in stores, they really nail you on the ink. These printers are a big pain to fix also since they are not made to be serviced, they are made to be used and tossed out thus they are more expensive to fix than replace. I can promise you that your tech probably has no idea how to even fix it anyways.
So my answer is, recycle this printer and go get yourself a new one. It will save you a lot of money and you will get an update in the process. Sorry for your loss.
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Did you replace the cartridge with genuine Canon inks, are you using non canon. or refillables? if you are using non Canon inks, they must be compatible with the printer. If you are using refillable, the microchip should be an 'auto set' one to fool the printer into thinking it is a new cartridge.
Many aftermarket companies have inferior parts in their ink cartridges. Stay with the genuine cartridge for yours. To save money refill your own. They can be refilled at a low cost and the cartrige will reload about 7 to 9 times before it no longer any good to use any more
The clean heads option should be in the Preferences/Maintenance tab where you go to do other things, e.g. alignment, ink counter reset, etc. If you cannot see this, you mmay need to reinstall the driver for the printer. You could also ask Canon. Finally, if the catridge is a refill or compatible, try a genuine Canon black cartridge.
Assuming genuine ink cartThis worked for me on a HP printer
1.Try print black text ,and run many copies black only. I ran 25x12 times still no black. Run head clean after about each 50 sheets. Persevered and finally BLACK ink OK
Good Luck Inkypete
you do not say if your printer has it's own print heads or if they are on the cartridge.. if your printer has the print heads then the generic cartridge has probably blocked the heads nosils (cheap ink is NOT the same as the real thing and is usually sub-standard) use your maintenance section on either the printer or it's software on the computer and run head cleaning routine several times and do the occasional test print to see if it improves... hopefully you have not damaged the print head
I have had this problem with the Pixma ip90. My machine did not like generic ink ie NON Canon. The ink had clogged up the nozzles. It was only when I put in genuine ink and cleaned and cleaned that I slowly rectified the problem.
If this does not work you may need to replace the printer head.
The dreaded U052 error means that the 'chip' fitted to the Cartridge is not responding .. Canon (like all printer mfgs) makes all it's profit from selling Ink .. so they fit these chips to try to prevent you refilling or using a 'compatible' replacement cartridge
You have to move the chip from the Canon cartridge to the 'compatible' and (it seems) the chips are particularly sensitive to static / damage .. many people end up blowing the chips during the swap over .. or even when fitting the original genuine cartridges to a brand new unit for the first time ...
If the unit is brand new, take it back and demand a replacement ... if you have just swapped over the chip onto a compatible cartridge, you can try buying a genuine Canon cartridge (which will have a new chip) = hopefully that will do the trick
NB. I have seen some suggestions that canon's have a 'Service Mode' that allows you to disable the cartridge chip checking and allow you to print no matter what .. however I've never found any details ... perhaps some-one else has the details ??