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My computer is Acer Aspire, 5741 running Windows 7. I can not get it to recognize my Olympus DS-2. When I plug the recorder into the USB port (I have tried all 3), nothing happens on the computer screen or on the recorder. I did upload the disk that comes with this particular recorder, but I get nothing. HELP....if I dont email a recording soon and I will be fired!!

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Hi you should check the software on the CD to see if it is compatible with windows 7 or if you install the right option

Posted on Jul 28, 2010

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1 Answer

Recognition of recorder


Does the computer recognize the Olympus DS-30 being connected to it at all? If not, do you happen to have another USB cable that you could try using? Either way, you should try connecting it to a different USB port on your computer, as you might have happened to connect it to one that doesn't work.

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Will the DS-330 software work with Windows 7?


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I have an Olympus Digital Voice Recorder WS-311 M and a new Macbook Pro. I cannot seem to download to my Mac


http://www.olympusamerica.com/cpg_section/cpg_archived_accessories.asp?id=1308&ct=all


"DSS Player Version 7 (Vista Compatible) Item: #147467-410
DSS Player version 7.x provides computer support for Olympus DS-Series, WS-Series and VN-3200 and VN-5200 PC digital voice recorders using Windows 2000 Professional, XP Professional, XP Home, Vista, and Windows 7.
Functions include USB file download, file playback, editing files, conversion of DSS files to WAVE format, and archiving files. The installed application provides for the purchase of an optional Plus upgrade that enables splitting and joining files, and compatibility with voice-to-text transcription software.
The CD also contains DSS Player for Mac that provides computer support for Olympus DS-Series, WS-Series, and VN-3200 PC and VN-5200PC digital voice recorders on Macintosh platforms using Mac OS 10.3 and later, excludes: DS-3000, DS-2000, DS-660, DS-330, DS-320, DS-150, DS-10 and DM-1. Functions include USB file download, file playback, editing files, conversion of WMA and DSS format files to AIFF format, archiving files, and splitting and joining files. This MAC software version is not compatible with older foot switch RS-25, only the RS-27.
Item #147467
Opened software cannot be returned.
Price: $29.99

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1 Answer

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Are you using XP? If so:
Here is what you can do to refresh the USB ports:
1. Right click MY COMPUTER
2. Select PROPERTIES
3. Select HARDWARE
4. Select DEVICE MANAGER
5. Select UNIVERSAL SERIAL BUS CONTROLLERS
6. Right click on each USB CONTROLLER and select Uninstall
7. Uninstall all entries
8. Reboot your computer
9. As your computer re-boots it will reinstall all USB connections it detects
THEN, when all other USB items have been configured and connected by the system, you then should try connecting your USB device.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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if you have another usb port, try that one... or try another computer... even though the software is not on it.. it will be recognized as an USB mass storage device

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1 Answer

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