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Hi! If your unit is noisy while the brushes are spinning this can mean that your brushes are worn or damaged. Try removing the brushes by pushing the two brush release buttons at the same time. Turn the cleaner on and see if the noise persists. If the noise stops with the brushes removed, you will need to replace your brushes. I have included a link below where you may go to purchase a replacement brush roll if needed. Hope this helps!
Hi Liz, if your brushes are still in good shape and do not need replacing then I would see if something else isn't broken or busted. You can always check for an obstruction in the brushes or remove the brush assembly & then reseat the brush assembly. Before doing so you should remove both Tanks from your Hoover. Then there are two buttons on top of the Nozzle Assembly that holds the brushes. You will need to release these two buttons on top, then tilt the handle of the unit backwards and this should let the brush assemble fall out of place. Inspect the brush assembly for any obstruction and even check to see if all the brushes still spin okay. If all looks good then align the post on top of the brush assembly with the hole on the bottom of the nozzle assembly and then snap the brush assembly back into place. I know this might sound crazy but did you first check to make sure that you did not have the switch set to "Wet\Dry Pickup." This will stop the brushes from turning as the switch needs to be in the other position to turn.
you probably got a piece of foreign material jambed in there for a moment and it "smoked the belt" that spins the brushes,it will either have the belt on either side of the brush housing cylinder or like kirby vacs the belts around the cylinder and if broken it will be hanging there.good luck
The brushes are not designed to scub the floor, they only lightly touch the floor. Make sure the front nozzle is put on correcdtly. Make sure your filter is dry and clean. I wet filter will give poor suction down to the nozzel. Down load the manuel at Hoover.com. The model is located on the back of the unit. H3000, or H3010
take apart the unit at the top (Behind the cleaning fluid container) Inside there is a wire coming up from the motor at the bottom of the unit. This can come unlpugged no longer powering the scrub brushes. Simply slip the wire back on the plug.
To open: remove all visible screws from top half of machine. Remove the rubber mode dial by pulling off, and remove screw behind that. Pull the front off, and the power plugs are located right on the inside of the machine by the mode dial
They lock into that blue arm with the two holes in it. The erm is plastic and has the spring loaded latches that hold the brushes in. If the latches have failed the brushes won;t stay in. The other option is the latch pins on the brushes have brocken or worn out. Turn the machine over and try to make the brushes latch, also push the brush release buttons several time to make sure they are working. Good-luck.
If the brushes quit spinning, either the brush block shaft that goes into the turbine broke off, or the turbine is bad. This unit is tricky to take apart and then put back together again. But pull the brush asm off, then start taking out screws. But if after you pull off the brush block, look up where you will see a small square hole, turn unit on and if not turning, usually the turbine is the cause and will have to be replaced.