Question about HP OfficeJet 6210 All-In-One InkJet Printer

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DoITKEEP SAYING PAPER IS JAM OR THE INK CARRIAGE ISJAM WHEN I HIT THE OKAY BUTTON IT STILL SAY THE SAME THING.

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Hi,

This particular error has a lot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip.You can find the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display). Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corresponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on).


Thank you !!

Posted on Jul 28, 2010

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My printer is saying "Carriage Jam" and that I should remove Jam and press okay. I can not see a jam anywhere and have tried everything. Do you have any suggestions?


There are a number of things that can cause a carriage jam. To prevent it from recurring, one should keep in mind a number of things.
Always ensure that the paper tray is not overloaded as this might result in the paper being stuck inside.
Also the paper being used should be as per the manufacturer's recommendations.
Turn off the printer when removing bits of paper.
If there is a broken gear, do not repair it yourself. Call an expert technician to mend it. get more help for HP Carriage Jam .

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HP PSC 1610 printer gives error message: Carriage Jam, clear carriage. I open the door and there isn't a Jam. I tried the solution (clean cartridge, turn off/on couldn't reset) posted by nanotech 9 Aug...


If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

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Paper jam


Solution
Step one: Remove any lose paperRemove any lose paper from the paper tray. CAUTION: Do not remove jammed paper at this stage. Step two: Clear the jam from the back of the product
  1. Remove the paper from the paper tray.
  2. Press the power button (c00636182.gif ) to turn off the product.
  3. Disconnect the product power cord from the electrical outlet.
  4. Remove the rear access door. Press the handle to the right, and then pull out the door.
  5. Remove any paper that is inside the printer by pulling the paper out from the back of the printer.
  6. Replace the rear access door.
  7. Load paper in the paper tray.
  8. Reconnect the product power cord to the electrical outlet.
  9. Press the power button (c00636182.gif ) to turn on the product.
  10. Try to print. If the product prints successfully, the issue is resolved. If it does not, proceed to the next step.
Step three: Open the top cover and clear the jamIf the paper jam cannot be removed from the back of the product, try to remove it from the front.
  1. Remove the paper from the paper tray.
  2. Press the power button (c00636182.gif ) to turn off the product.
  3. Disconnect the product power cord from the electrical outlet.
  4. Raise the product cover, remove the paper jam from the front of the product, and then lower the cover. CAUTION: Remove the paper jam carefully because it is possible to damage the printer when removing paper from the front.
  5. Load paper in the paper tray.
  6. Reconnect the product power cord to the electrical outlet.
  7. Press the power button (c00636182.gif ) to turn on the product.
  8. Try to print. If the product prints successfully, the issue is resolved. If it does not, proceed to the next step.
Step four: Make sure that the carriage can move freely
  1. Press the power button (c00636182.gif ) to turn off the product.
  2. Disconnect the power cord from the back of the product.
  3. Raise the cover and try to move the carriage from side to side by hand. 1 - Carriage holding ink cartridges
  4. If the carriage does not move, the product needs to be serviced. If the carriage does move, proceed to the next step.
  5. Make sure that the ink cartridges are locked into the carriage and have not come loose. Make sure that there are no obstructions under or around the carriage to prevent it from moving.
  6. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and to the right.
  7. Close the product cover and reconnect the power cord to the back of the product.
  8. Press the power button (c00636182.gif ) to turn the product on.
  9. Try to print. If the product prints successfully, the issue is resolved. If it does not, proceed to the next step.

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1 Answer

Paper jam


try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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Hp photosmart 7760


Try to see if there're any Paper Pieces left while you were removing the rest of them. If you find there any, remove then retry. If this fails, contact the Service Center.





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1 Answer

Paper wont feed then says paper jam


Got rid of my problem!

In an act of despair I started to poke around the inside of the printer with a wooden match. Especially I found a small black lever mentioned on a Dell web site (general paper jam help page) that could be pressed a little. It is placed just a little bit right of center behind the carriage and just above the roll that feeds the paper beneath the printer heads. I'm not sure if this was what finally did it, but now the paper jam problem has gone away.

Another thing I noticed is that my carriage is now moving to center when I open the top. When the paper jam error was present it always moved to the far left (so I could remove any jammed paper, I suspect)

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