- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Does it have a "brushes" lowering/higher switch?
Normally due to brushes being too low in particular on deep pile carpets??
check the actual fixings for the rotating brushes are ok and the brush not simply need "clicking" back into place?
There are much quality differences in belts but the foot pedal with arrow is made to set the hightbecarefully because of easy broken pedals . but if the brush is setting on the deepest stand then its not rotating anymore and the brush stands still. its very easy how you can disassemble the brush and can place them in 3 differend levels in height ? on the grey bearing holders outside of the brush there are 3 different indications l and ll and lll the best is to set so that the carpet if its a thin one the brush must setting just lower then the suction mouth so that the brush are more coming out so deeper come out of this suction mouth so that the suction mouth has made a little more distance from the carpet because when the brush rotate to deep insite the suction mouth .1 the tension of the belt on the brush is lower and .2 the suction mouth sucks vaccuum on the carpet and the brush doesnt rotate because of the force of suction power, play around with the different heights you find the right level.
could be that the clutch is bad or the brush roll needs to be removed, cleaned, ends removed and lubed. Try to spin the brush roll and see if it moves freely...if not, it needs to be cleaned and lubed at both ends. I fixed mine today by doing this...not an easy task to remove the brush roll, but it can be done:)
You really need to take the sole plate back off and make sure the belt is running exactly where it's supposed to go and not looped over a piece of plastic or anything. More important is that you make sure the ends of the brush are seated properly and the bearings the brush is mounted to are clean and rotate freely. Look at each component and make sure they are assembled perfectly. Make sure a plastic ring or piece that goes on the end of the brush didn't get dropped under a piece of furniture and you forgot about it. If the problem keeps happening, take the brush and belt back out and carefully turn the machine on to see if it makes the sound. If it doesn't make the sound with the brush out, the problem is with the brush assembly. If it does make the sound, the clutch that turn the brush on and off is damaged and needs to be replaced. You can order a new clutch assembly and replace it without much trouble. They want you to think you can switch between floor and carpet settings all the time but it's really really stressful on that clutch to switch between settings with the motor running. Think about how powerful that motor is. Think about the poor unassuming brush assembly being jerked to life by that powerful motor running at full speed. I've seen that destroy a clutch in about two years. Anyway, it's much better for the life of your dyson to turn the motor off when you switch to carpet mode (when you turn the brushes on). You probably don't have to bother turning off the motor when turning the brushes off, or switching to bare floor mode, because it's not that stressful on the mechanism to just disengage the running motor.
On a Dyson this engages the brush bar. Two possible faults: Debris (hair etc) caught in brush bar - cut out with knife. Or - damaged drive belt - pieces of belt striking casing. Last, but unlikely cause, debris in bearings of brush bar - replace brush bar.