Question about HP Pavilion dv7-1130us laptop

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I just purchased an HP Pavilion dv-7-3057nr. Several times, on startup, the screen remained black. I had to shut down by holding in the power button. Someone told me that by removing the battery and re-installing it, I could overcome the problem. This works - after removing and replacing the battery the laptop booted normally. But who wants to keep doing that? Any ideas what the problem is?

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Yes, more than likely since it is a new laptop it is updating or patching something in windows. Sometimes this causes them to seem unresponsive when they are actually updating many files in the background. Check the status of your updates and when you do use the power button to force a shutdown ALLWAYS make sure that the drive light is not on or blinking.

Posted on Jul 28, 2010

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