My Bosch WFK 2401 is probably over 5 years old(don't know exactly since
I got it from my previous home owner) and stops at the end of the cycle
time remaining, 1, at any setting, and does not unlock. The only
way I can unlock it at this point is by turning it to "X" setting, turn
the switch off, press both Start and Pre-Wash buttons simultaneously,
then turn the switch on. This sets it to "00"(default)mode. I then turn
the machine off, turn it back on after 20 minutes, then the lock finally
unlocks. This does not always work either.
The door also has trouble locking, not unless I slam
the door shut a couple of times. Obviously there is something wrong
with the door mechanism or door computer
on/off/unlock/lock chip(?) Is this something I can fix on my own by
replacing the door lock part? How do I even open the rubber part?I did
find a part for the lock, or is this far more complicated, like the
whole processor is gone.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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If there is motor humming while the spin cycle is ON , please confirm if the motor also heats up-- take caution not to touch live points. Also if you manually push the motor with care so see if the spin starts up then the capacitor (this assists with the starting) can be weak or faulty.
Remove and check with a mains tests and see if the charge retains, if not change. Other wise check if there is friction on the motor or drive.
We own a Bosch- probably nearly 20 years old. I manged to get the parts I needed- but we live in France and I buy on-line from the UK!
I would go onto the Bosch site. You will probably find spares suppliers from which to inquire. Also I'm sure you could query the Bosch site directly.
I'm not criticizing your repair company but I will be very surprised if the part was not available from somewhere.
yes he is right!!! ask yourself this,,,,after 9 years have you had your money worth out the dryer yet? and the washer???
go on treet yourself,,,buy a new lot,,,you know you wont to?
and what a slap in the face for all your friends,,,"look what i got!"
I just had the same problem last week Aug 1 2009 on our WFK 2401 purchased in 2001
If you hear no motor spinning when it should then it's something with the motor. If you hear motor spinning, esp spin cycle, but the drum doesn't spin, then probably broken belt ($30 part).
Since I work on cars (this is very much like an alternator+belt) and wanted to avoid a $100 service call (just to come to house) and at least try for a quick fix before buying a new washer, I opened the back, confirmed belt looked ok, so tried replacing the brushes in the motor, and it worked.
For a good description on how to do this see http://dossy.org/2007/05/lots-of-miles-on-our-bosch-wfk2401uc-washer-motor/ I took some pics, and time permitting will post more details to this dossy site to help fellow owners. I purchased the brushes at partstap.com for $50 (incl tax+ship)
Sounds like an electronics problem. Get a Bosch repair person to look at it. Hopefully, they can reset the computer inside. Otherwise, it's a part that costs more than $200, as I recall, plus too much to do the work.
Bosch's 1-800 person once advised me to unplug my washer - a model 2401 - for a half-hour as a way to reset the electronics. You might try that.
Pray to the appliance gods.
Maybe your machine is still under warranty. Trouble is, you'll probably have to wait for days until an authorized, over-priced repair person comes to visit. Bosch is way behind in service levels here in the U.S. They know it, but it's not worth their time or money to fix, it seems. A long story ....