The lights are on and everything seems fine, but once I push the lever in nothing happens (no ice no water nothing) even though there is ice in the box and I changed the filter early this year. Everytime I push the lever in all the lights go out...which seems really odd!
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If nothing at all happens then check the micro switch on the lever/button section. This will probably require taking the dispenser section off. If nothing at all is happening its as though it doesn't register the dispense, if the switch worked then at least something would happen ie the flap, the drive motor etc
The problem is actually in the dispenser lever. The paddle that you press to dispense ice has a plastic lever/arm that extends behind it (you can't see it, it's up high in the assembly.) This plastic lever presses upwards when you push the paddle and presses into a switch. The switch actuates the ice. This little lever is also the ONLY thing that stops the paddle from continuing to press into the water paddle. So when the lever breaks, it creates your two symptoms - no ice and if you press further, you press the water switch and get water.
You need part# DA97-08519A. This is the lever assembly with the switches. You pry the control panel assembly (the whole digital display above the water/ice dispenser) out by inserting a slim pry bar (I used a pocket knife and didn't damage the finish) on one side and working my way around. The assembly is held in place by five plastic tabs (two on each side and one on the top.) When this is removed, the part# above will be obvious.
Cory, you sound like you have a bad water valve as well as a bad control board for your dispensor. If you've had any storms in your area in the past 4 - 6 weeks, it's very possible that the storm took both parts out.
We have parts for GE as well as mots other major brands, so please give us a call with your complete model number and we will get your parts out to you right away!
We hope this solves your problem and we look forward to being able to assist you with future issues.
There is a micro switch behind the panel above the dispenser lever. It's the switch that the leaver presses on when you push a glass into it to fill with water. Pop the panel off and you will see the little black switch I'm refering to.
Typically if you have a fridge with just one lever for ice and water and neither work, there is a switch in the door that operates either ice/water according to what you have selected. Most of the time this switch goes bad or becomes loose with use. Only word of warning is you have to take the ice/water assembly 1/2 way out of the door typically trim and a few pieces to get to it and its usually on the outside.
Bottom line if its the switch your looking around $5.00 to repair for the micro switch.
BE CAREFUL WHEN TAKING THE DOOR APART!!! If you damage the insulation around the water line you risk the water freezing in the line and you will have problems from it from then on out, HOWEVER if you damage the existing insulation a can of minimal expanding Great Stuff can easily repair the insulation.