Question about HP LaserJet 1020 Printer

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Paper Jam HP LaserJet 1020

Everytime that I print, the paper never leaves the tray, the printer tries to pick it up 3 times and then you get a message that the printer is out of paper or misfed. I have checked there does not appear to be any paper jams Any ideas?

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  • gouse khan May 21, 2008

    I have Laser Jet 1020.  It works for 2 years without any remark.   But Now due to change of teflon sheet, my printer is giving only one print when I run the system, second print is not taken and showing the problem that paper jam, but there is no paper jam, take out catridge and put in its position then it gives another print.  When I give 10 pages at a time, it will give 10 prints.  But when I take single page first and give printer for 2nd page, the problem occurs.  Please give me solution.

  • Anonymous Jul 08, 2008

    I have a similar problem, but the roller never even tries to pick up the paper. It immediately goes to paper jam, but there is nothing to get out. It simply will not print but I cannot find a jam.

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Papper never realy "jams" the problene is usualy that the paper is late reaching the next paper sensor. What i would sugest is that you clean the paper pickup roller it is usualy in the shape of a D. Clean it with dishwassing soap dont use water just clean soap rub it on with a clean cloth until the roller is dry so use a small amount. This should solve your prbleme.

Posted on Jul 04, 2008

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I have tried this cleaning the D shaped roller, i did this by printing a test page, and pulling the paper out just before the roller pickked it the up and slipped my hand in and got a good clean of D-shape roller.

Now the problem that lies with the printer is the printer pulls up the paper left side of the paper and doesn't pull up the right side. this causes the paper to be dragged into the printer at a slant.

cant think of much to do, as it such a small printer, everythings built in!!

Posted on May 13, 2009

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