Question about HP Photosmart 2575 All-In-One Printer, Scanner, Copier

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On my Photosmart 2575 all in one printer when I scan documents there is a large black line down the center. I can't figure out what's wrong. Help?

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If you scan so many documents the inside of the glass or the printer is full of dirt from the inks.So you have to open it and clean it very well especially the glass.Maybe you have and a strange sound...

Posted on Aug 02, 2010

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I have an HP Photosmart 2575 All-In_One Printer, Scanner, Copier, but when I try to scan a document it says No Scan Options and below that refer to device documentation to troubleshoot. I have no...


if it is XP, then click on start , then run , in run type wiaacmgr.exe and hit enter, try to scan.

In vista and windows 7 , replace run with start search box.

Apr 09, 2010 | HP Photosmart 2575 All-In-One Printer,...

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Black line down middle of scanned documents


if you have the same problem when printing any thing,t may be have a problem in your cartridges
or you have a problem in your scanner assembly (replace it)

Mar 22, 2010 | HP Photosmart 2575 All-In-One Printer,...

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I have an HP Photosmart 2575 and the message "refer to device documentation" appears when I try to scan. (Printer stopped scanning with installation of updated operating system) I use Mac OS X version...


The printer scan button wouldn't work for me either. I had to install the HP Solution Center software from CD onto my Windows Vista PC then I use its scan document software button to do any scanning.

Feb 26, 2010 | HP Photosmart 2575 All-In-One InkJet...

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Black bar printed in the center of copied document


try copying the document to your computer and then from computer take a print out.

Aug 23, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Black stripe down center of document


as you have cleaned the scanner glass..try these steps..
1)connect the printer to the wall outlet..
2)then try to make a copy..if you get lines..then go to next step..
3)unplug the power chord..press and hold OK and CANCEL button together..while pressing the buttons plug in the power chord..
4)after you plug in the power chord do not release the button till the screen goes blank..once its blank release the buttons and then turn on the printer..
5)try to make a copy..its still the same..it is a hardware issue..machine should be replaced
6)Call HP who would give u a rebate on old printer & replace it with brand new printer.

Mar 13, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Black line down the middle of scanned documents.


Try leaving the cover open and run a test scan, once with a fresh sheet as the item to be scanned and then a second time without anything on the table.  You may see what is blocking the light source or possibly a defect in it.
Scanning is done left-right, left-right across the width of the page and the vertical stripe indicates that the blockage is present during each scanned line.
In servicing copiers and multifunction machines, I have found a number of curious contaminents, one of the most annoying was a moth, still alive, that would randomly sit on the lamp, causing some pages to come out OK, others not. 
If your copies and printouts are coming out fine, then only the scanner can be at fault.

Jan 13, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

No scan option


uninstall printer software and then reinstall from cd that came with it if you have it if not you can download from hp solution center.

Dec 29, 2008 | HP Photosmart 2575 All-In-One Printer,...

2 Answers

Black lines through documents


Try cleaning the cartridges to see if that helps..... mine did the same thing and after I cleaned it, it worked like new.

Feb 18, 2008 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

HP Photosmart 2575


try this site
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu01859&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

Dec 10, 2007 | HP Photosmart 2575 All-In-One InkJet...

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