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I have Tiger rice cooker, model # JNP-1000. It does not cycle properly. The rice ends up half cooked all the time.

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I called the Tiger support and they are extremely nice and helpful. Fortunately, I live nearby their office and dropped of the unit for repair. They only charged $20 for same day pickup and if you ship to them the charge is $40 including return shipping. Here is the contact:


Address : 2730 Monterey Street Suite #105 Torrance CA 90503
Phone : (310)787-1985
Fax : (310)787-1986
Toll free : 1-866-55-TIGER (84437)
E-mail : info@japantigercorp.com
Mon-Thu 9 Am-6 Pm, Fri 8 Am-5 Pm PST





Good luck.
11/1/2012

Posted on Nov 01, 2012

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The sensor in the base of the unit has failed, this is a common event. Unfortunately I doubt if one will be able to source spare parts for this unit.

The most cost effective way to get this unit attended to is to contact Tiger direct, a local or head office, and then ask for a referral to an authorised servicing center.With the information in hand, then contact that agent, and ask for a "Quote" before proceeding with any repair, this way you can at least make an informed decision as to repair or replace.
Support website below.
http://www.usa.tiger-corporation.com/support/

Posted on Jul 28, 2010

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Posted on Jan 02, 2017

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