Question about Skype IM

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Video call to my wifes' laptop, (her own skype acct.)rings once, then drops, ("no answer"). home network, (linksys) xp pro,comcast cable,thanks

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  • Master
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Hi. Open Skype and click "Tools" > "Options" > "Advanced" > "Connections" and check if you have the correct ports (shown in the picture)

video call to my wifes' - c87ceb7.jpg

Let me know if you have questions. Thanks.

Posted on Jul 28, 2010

  • Liza Halbrook
    Liza Halbrook Jul 28, 2010

    Can you make video calls to other Skype contacts? Is your wife's laptop connected to wireless or wired network? Can she make video calls from her laptop? Please let me know so I can think of other possibilities. Thanks.

  • tinck1204 Jul 28, 2010

    The port number that shows is 26279, i dont know if that is correct. My wifes laptop ( vista) is wirerless, using home net work. The same problem on hers

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