Question about Whirlpool 21.0 cu. ft. Top Freezer Refrigerator with IceMagic Plus Ice Maker

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Whirlpool fridge is tripping. Where do I start. I checked electricity outlets and there is no issue with it.

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Either the ptc/overload is stuck,or the unit needs a "Hard-Start" kit,because the compressor is getting hard to initially to start

Posted on Jul 27, 2010

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Posted on Jan 02, 2017

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1 Answer

Refrigerator disables all outlets on its circuit but the 1st outlet


I just answered your question on the previous situation but here it is again. A GFCI receptacle placed in a circuit controls power to all remaining devices on that circuit. If the GFCI trips, anything after it shuts down. That is your situation. If your fridge keeps tripping the GFCI, it has a grounding problem. You should have your fridge checked out so that your family does not receive an electrical shock when contacting the fridge. Be safe.

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A GFCI detects shorts in an electrical system and isolates power to prevent that device from harming other components upstream. GFCI's do go bad so that possibility exists. However, I would recommend trying to plug in your refrigerator into another outlet in your kitchen that has a different GFCI plug. If it does not trip then the GFCI needs to be replaced. If you do not have another available GFCI outlet and you plug it into a regular outlet, your breaker for that service line MAY trip. Better off testing with another GFCI. If your second GFCI trips, then the problem is with your refrigerator...meaning you have a short in your refrigerator. If you think this is something you can troubleshoot...BE CAREFUL!!! Always unplug your refrigerator before going into the components of the refrigerator. One thing you can do is turn both the freezer and refrigerator temperatures OFF or to their lowest setting. Plug your refrigerator in and see if the GFCI trips. If it trips you have a major short...probably in the bottom of the refrigerator. If it does not trip, turn the freezer temperature on first and see if it will run without tripping the GFCI. If it runs, then turn the freezer temp OFF. Then repeat the process testing the refrigerator components. Ice makers have been known to generate shorts in the system as well. There are various ways to troubleshoot a fridge. If you do not have the required electrical troubleshooting skills then PLEASE call a service technician.

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Yes ,, if the fridge outlet is behind the fridge and therefore not accessible for use by counter top appliances .. then yes change it to a regular outlet.
The cause is probably the compressor, getting a bit noisy..electrical noise I mean.

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Have a company come out to service it if it is under warranty. First make sure that it is not a weak breaker, plug it into an outlet on another circuit.

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1 Answer

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I assume by "earth leakage" you mean it is on a GFI circuit? Some older GFI outlets are sensitive to and do not work well with motors or other inductive loads like your refridgerator compressor. As for the compressor feeling hot, this is usually normal.

If this is a GFI outlet, try replacing it with new unit. If it is a GFI breaker, try replacing that.

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try running an extension cord to the old outlet and see if the fridge works then you'll know if it's the fridge or outlet. good luck

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1 Answer

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First off, be sure the pigtail is wired correctly to the back of the unit. Black and red to the outside terminals, white to the middle, green to the frame or cabinet (should be a green screw close-by). If that is ok, you probably have an issue with possibly a bad pigtail, bad outlet, wiring issue, or possibly a bad circuit breaker or breaker box. Probably going to be more of a electrical problem than a appliance problem. Good Luck!!!!

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