Question about Skype IM

1 Answer

Skype video calls ring once, then drops, "no answer". camand mic test ok. i use xp pro/ comcast cable

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  • tinck1204 Jul 27, 2010

    thank you, i'll try now

  • tinck1204 Jul 27, 2010

    no, that did not work. The only member i tried to call was my wifes' laptop on home network. Problems/?

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  • Expert
  • 223 Answers

Hi tinck1204.

Have you recently updated either xp to service pack 3 or skype to a newer version, if so you may have to uninstall and reinstall the latest software. The current skype version for windows is 4.2.

They have solved a lot of quality issues with the current update and were focusing on call quality and dropped calls. As this was becoming a hot issue among the skype community.

You can download the software from: Skype

Let me know if the problem persists after uninstalling.

Al

Posted on Jul 27, 2010

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2 Answers

When I syne onto skype people can see me but cannot hear me


*lights cigarette*


First Make sure that both you and the person you are calling are using the latest version of Skype.


http://www.skype.com/go/getskype-full



If your contact cannot hear you, it can be either on your side or theirs.


Please confirm that you have done the following:


If you go in the Tool menu, then Options, you will get a section called Audio settings.


There you can chose the right Input device, in your case you want the microphone of your webcam, and once it is selected try talking and you should see a "green line" showing as you speak confirming that the device is properly recording.


If the green line is short, you might want to boost the volume by moving the blue dot to the right. You can also uncheck the "adjust my volume automatically" since it can put your volume very low every time a loud noise is caught by the microphone.


If the camera microphone is not listed, installing your webcam software again should make it available after a reboot.


After That, try making a test call (Echo/Sound Test Service). If you can record your own voice and hear it played back to you, then the problem may lie with the person you are calling. If so, ask them to follow these instructions.


https://support.skype.com/faq/FA348


Hope This Information is Helpful.


Regards,
Tamim

Jul 23, 2012 | Skype IM

2 Answers

How do i unmute microphone i can hear them but they cannot hear me


open skype go to tools from the drop down list select options scroll to audio settings
you can make a free test call before you try to make a call
make sure the microphone is using the same as your computers audio
you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment also
click start control panel sounds and audio devices audio and also voice it

Jan 22, 2011 | Skype IM

1 Answer

After installation, using Skype, I can see and hear the person but they cannot hear me. I looked around and found several answers about downloading drivers but when I go to Microsoft's website, I cannot...


You do not say if the webcam has a built in mic or what mic you intend to use for chatting - You need to set one as 'Default' especially if you have a laptop with a built in mic as well
XP
Plug in your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your webcam mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam to your chat program

VISTA
Plug in the webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Aug 22, 2010 | Microsoft LifeCam VX2000 Webcam

1 Answer

I have problems with y web cam. The camara it is okay but the micro is not working


Typical audio set up

Laptop with mic x webcam with mic x Vista x Yahoo Messenger 10
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO MESSENGER

Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

Click ( > ) Messenger > Preferences > Video and Voice
Set webcam mic and speakers to show Default equipment
Open Video and Voice Setup to test audio equipment
Click 'Place a free test call'
Check box 'Allow USB devices to access Messenger'
Click 'Apply' click 'OK'

If you have problems look at the Skype help below - It has screen shots for all the stages -you do not need skype installed as the initial set up is from your Control Panel


Vista:
http://www.skype.com/intl/en-us/support/user-guides/sound-setup-vista/

Windows XP:
http://www.skype.com/intl/en-us/support/user-guides/sound-setup-xp/

Jun 17, 2010 | Mri WebCam

1 Answer

My create web cam VF0470 microphone is not working for skype


make sure its set as default on your computer
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Jun 14, 2010 | Creative Labs Live! Cam Notebook Pro...

1 Answer

No sound at all when using Skype


TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Feb 12, 2010 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

No audio when on skype. the mike won't transmit audio.


TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer
CONFIGURE TO SKYPE
On the Tools menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Set your speakers as default.
Select your webcam as the default microphone.
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
Select your webcam as the default.
Click Save.
Test LifeCam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Dec 01, 2009 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

Im trying to video chat on skype using the minicam pro and it never actually works it just keeps saying starting video. I have installed the programs correctly uninstalled and reinstalled them and it still...


Try your webcam here, by hitting 'Allow' in the top window
http://www.testmycam.com/
Your webcam should broadcast in the left hand window.

If that is successful you know you can now configure it to Skype
Start Skype.
On the Tools menu, click 'Options'.
In the navigation pane of the Skype Options window, click 'Audio Settings'.
Select your mic as the default microphone.
In the navigation pane of the Skype Options window, click 'Video Settings'.
Select your webcam as the default.
Trim webcam image using 'Settings'
Click Save.
Test Cam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Oct 11, 2009 | GE MiniCam Pro HO98656 Webcam

1 Answer

Using the original software for 2000, pc con cam will not show pic using Sjype with xp on thinkpad


Check if your software is OK - go to this site and hit 'Allow' in top window.

http://www.testmycam.com/

If your webcam broadcasts in the left hand panel configure your webcam to Skype

If your webcam has a built-in mic
Open Skype > Options > Audio set up - run through check list > Save
Make test call from inbox using Echo/sound test.

Webcam

Options > Video set-up - run through check list - fine tune quality of picture using settings > Save
Make a test call to check settings

Oct 09, 2009 | IBM Webcam

1 Answer

The microphone doesn' t work


Vista audio setup
BODY,.aolmailheader {font-size:10pt; color:black; font-family:Arial;} a.aolmailheader:link {color:blue; text-decoration:underline; font-weight:normal;} a.aolmailheader:visited {color:magenta; text-decoration:underline; font-weight:normal;} a.aolmailheader:active {color:blue; text-decoration:underline; font-weight:normal;} a.aolmailheader:hover {color:blue; text-decoration:underline; font-weight:normal;} TEST SPEAKERS Right click on speaker icon in System Tray Select "Playback Devices" The speaker icon ( checked as working) and volume level graph should be visible Right click on the volume graph and click "Test" Left hand speakers followed by right hand should be heard SET DEFAULT & TEST MIC Click "Recording" tab. Set required mic as default - click on mic font to highlight and click "Properties" In lower dropbox display "Use this device enable" click Apply Click "Levels" tab and set sliders to approx 80% ( adjust to suit later)
Click OK
Return to "Recording". Test mic by speaking and make sure volume graph displays

Once you have set your webcam mic to default on your computer and it is working you have to set it as the default device to any chat program you want to use it in
MSN
Open menu > Tools > Audio and video setup - set mic > Next - set webcam > Finish

Yahoo Messenger
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK Click ( > ) Messenger > Preferences > Calling and Audio Set mic and speakers to show Default equipment Run call up assistant to test audio equipment > Apply > OK
Skype
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your webcam device as the default microphone.
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your webcam device as the default Webcam.
  7. Click Save.
  8. Test LifeCam by making a Skype test call.










Sep 09, 2009 | Creative Labs WebCam Live!

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