Question about Garmin nuvi 250W GPS Receiver

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I have a Nuvi 250W and it can find locations already in the unit but it will not take a new address and it locks up when i push State. i really want a map update with the hope it will fix my problem. Thanks in advance.,. I have tried restore syatems, and others and have re-butted the unit and no solution works..Will the update solve the prob? Ken Hawk

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It's unlikely that updating the map will solve the problem. You could try updating the software. Download webupdater from http://www8.garmin.com/support/collection.jsp?product=999-99999-27 and when it's installed you'll get an option to update the satnav software. That may solve the problem. Or you could try to reset the satnav back to how it was when it left the shop by pressing the bottom right corner of the screen as you turn it on. However note that you will lose your saved locations if you do that. I hope this helps.

Posted on Jul 28, 2010

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Unless the vendor supplied it, you cannot operate a locked Garmin and you cannot bypass the code.

The following is cut and pasted from my existing FixYa Tip and deals with your precise problem:-


You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.

1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

2. Take the unit to the Security Location you chose when activating Garmin Lock: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose.

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I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.

You may read advice elsewhere advising you to use a secret menu to erase all user data. This is done by starting with the nuvi switched off and then pressing and holding the bottom right corner of the screen and then, whilst still pressing the bottom corner, turning the unit on. Please note that although this erases all previous user data, it does not bypass Garmin Lock. There is NO bypass for Garmin Lock except by taking the unit to the owner's security location; it would be a useless theft deterrent otherwise.

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1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

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You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.

1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

2. Take the unit to the Security Location you chose when activating Garmin Lock: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose.

If neither option works then your unit is useless unless you send it to Garmin with proof of purchase. Garmin charge for the service and if your maps are not up to date then it's really a waste of money as the investment would be better spent on a new unit with current mapping.

I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.

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I've been trawling for unanswered questions; this information may be too late for you (or perhaps it may help you resurrect a useless machine which you have put away) but it will certainly help others searching for advice with the same problem.

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1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

2. Take the unit to the Security Location you chose when activating Garmin Lock: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose.

If neither option works then your unit is useless unless you send it to Garmin with proof of purchase. Garmin charge for the service and if your maps are not up to date then it's really a waste of money as the investment would be better spent on a new unit with current mapping.

I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.

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