Question about Michael Graves Slow Cooker (4 qt.)
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Posted on Jan 02, 2017
SOURCE: stoneware slow cooker
I have looked everywhere and can't find a specific replacement for your crock.
The only recommendation I have at this point is to contact Rival. They have a customer service email that you can send them a message through their Help menu.
I sent them a message asking about a replacement for your crock specifically but they wanted more information than I had to give them (something about a number on the bottom of the crock pot).
Give that a try and perhaps they can get you a replacement?
Posted on Feb 28, 2008
SOURCE: replacement liner for rival 3860
I have a 6qt oval Smart Pot (SCVC604-SS) and cannot find the black stoneliner either. I have been checking with Rival for almost a year and it still back ordered. I called again today 3/27/08 and customer service finally told me that the do not know when they will be getting the replacement liner in because they are made and shipped from over seas and they just do not know and it could take several more months. What they are offering because they have many customers needing this item and that it has been out of stock for several months, is a discount off a new one. The price they offered me for my model was 34.34 shipping is included, so only tax was added. The total price was 37.17. So right now you can only continue to wait or order another one for almost half price. Hope this helps.
Posted on Mar 27, 2008
SOURCE: Rival Stoneware liners
The factory could probably ship you a new Stoneware pot, but the cost of the pot plus the shipping cost for that heavy item would probably be as much as a new unit. My suggestion is to replace the whole cooker.
Posted on Nov 29, 2008
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