Question about HP Compaq Presario V5000 V5100 V5200 V5300 Series Laptop Motherboard Full Featured LA3181P LA-3181P

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When I try to use Photosmart Premier, I get a message that says it is trying to install HP Product Assistant. It can't install all the way then it tells me to insert the disk containing HP Product Assistant or find the folder containing HP Product Assistant.msi. I don't have either one. What do I do. Even when I try to close out the error message, it keeps trying to install again and I get the error message again, over and over.

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If you install the HP disc and then restart the computer it should install the Assistant. You can also download it off the internet here: http://h30155.www3.hp.com/helpandsupport/HPSA.html Just choose the correct OS.

Posted on Jul 27, 2010

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Tried to install HP Photosmart C3180 on my new Compaq Computer, Windows 7, and I get a message that "This system does not meet one or more of the minimum requirements needed to install this product. The...


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Start>Run>Msconfig <enter>

Under 'Startup' and 'Services', look for your HP Product Assistant, and remove the checkmark.

Reboot your computer.

Hope this helps and please feel free to rate me

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