Display problem with Geobook NB60? (by 2 users)

Ellen B. Edgerton a ??crit dans le message <6hn5er$ @newstand.syr.edu>...

Ellen,

Maybe nothing is broken, but it is difficult to say.

IMO, familiar or not with the technology, it's not up to the customers of
Brother products to fix this type of problem. Brother products are targeted
to the mass, therefore to non-technology-aware people. That's why the
GeoBook uses the Geos OS and applications which are easier to use than the
Windows environment.
That's also why my wife is still using NDO and her Geos-based Zoomer, which,
in that sense, is similar to the GeoBook.

Obviously, you should return it to the retail store where you bought it.
IMHO, this should be covered by the warranty, at no cost for you, unless you
let the GeoBook fall on the floor or if you twisted the screen too much.

Sorry to be of no "technological help".

Philippe.

Sounds like the screen is broken.  I would call Brother's 800 support
number and see what they say.  I've heard that they're pretty
responsive.

John ;-)

Hi!

1) Did you place something that generates heat on the Geobook
   cover when it is closed?
   For example, if you place the power supply on top of the
   cover of the Geobook when you charge the battery this will
   happen. This because it generates heat and will warm up the
   liquid crystal in the screen. I know because I had this kind
   of problem myself on a laptop (not Geobook). The solution is
   to take away the thing that gererates heat. The problem will
   disappear when the temperature goes back to normal.

2) The screen or the electronics is broken. Contact Brother for help.
   Check www.brother.com. Go to the US-pages. There you will find
   information.

Best regards,
Hans Lindgren