Question about Pantech Matrix Cell Phone

2 Answers

Phone got wet during rain. After drying, when turned on ATT symbol shows up with white/light blue background with a bar at the bottom as if it is loading. Then when it gets ot the end, it stops but doesn't come on or go to main menu. Is there a reset besides one from the phone menus? Anyway to get the phone to load and go to main menu?

Posted by on

  • Pat Short
    Pat Short Jul 27, 2010

    No reset under the battery.

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,993 Answers

Hello,

there is no other way to reset the phone without it booting to the main menu. Also, resetting is not the issue with the phone.

The problem seems like a software problem, I also believe that the water hasn't dried completely from the phone. You will have to dry the phone again and use the below method to dry it.

Remove the battery and clean it very well. After that, get a phone screw driver, unscrew all the phone screws, remove the phone cover in order to gain access to the phone panel. Gently remove/detach the screen from the phone board.

Get a methylated spirit and a soft tooth brush, dip the tooth brush into the spirit and use the brush to clean the phone board. Wash/brush every part of the board with the spirit.

After that, dry the board under an electric bulb or under sunlight. Allow it to dry very well. Let the board get hot. Then leave the board for 5mins or more to cool.

After that, couple back the phone, fix in the battery and try again. Then phone should work this time.

Good luck

Posted on Jul 27, 2010

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 11,896 Answers

Check the back under the battery cover. Some of them have a pin sized reset button. Others have to have the phone on to reset.

Posted on Jul 27, 2010

  • Nate Stansfield
    Nate Stansfield Jul 27, 2010

    Try removing the battery, then press and hold power button for 10 full seconds, then put the battery back in and then try it. Water can really destroy phones.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have an acer aspire 5810tz and some keys have both white and blue symbols on them for some reason when i click these keys, only the blue sumbols seem to work such as the white quesion mark (only showing...


The blue symbols are used for French input. If the Language Bar is on the desktop, just click on it and select English (United States). If the Language Bar is not showing then do the following...
1. click start > Control Panel > Regional and Language Options
2. in the Regional and Language Options window click Languages tab then click Details... button
3. under Default input language click v for pull-down list and select English (United States) - US
4. under Preferences click Language Bar... button
5. in Language Bar Settings window click to set check-box to Show the Language bar on the desktop
6. click OK buttons to exit

Apr 04, 2011 | Computers & Internet

2 Answers

My Acer AL1717 Screen has turned Blue......I just want to know how to Turn it back to normal colour.....Anyone can Help??


hi,
reset your monitor color setting by the following setting
Press the menu button
Select Reset
ajin_g_18.gif
press enter

this will reset the monitors color setting to factory default
ok

Jan 19, 2011 | Acer AL1717 17" LCD Monitor

1 Answer

My LG GM 200 mobile display got wet in rain .i kept that display completely dry. after i fixed that it is not working just appears white. tell me how to solve this problem?


my LG GM 200 mobile display got wet in rain .i kept that display completely dry. after i fixed that it is not working just appears white. tell me how to solve this problem?

Nov 24, 2010 | LG GM200 Cell Phone

2 Answers

My phone was well charged, and i left it on the bathroom side for most of the day. I went to get it and it was fine then i went out side (into the rain) then got into the car. I went ot look at my phone...


I have seen many phones get wet.I have seen many phones left out to dry overnight no matter how wet(little-lots).Not once have I seen one come back on.Sorry,just being honest.I would rather tell you that than have you try stuff that won't work anyway.
Good luck! Greg

Aug 26, 2010 | Cell Phones

1 Answer

Malfunctioning after getting wet due to rain


Take the battery out of your phone and put your phone and the battery inside of a bag full of dry white rice. Seal the bag and leave it for 24-48 hours. After that time, take it out and see if the keys work like normal again. (White rice absorbs moisture quickly and will dry out your phone quickly)

Thanks for asking.

-Josh

Feb 28, 2010 | Sony W595a Cell Phone

2 Answers

My nokia 6300 got wet but i dryed it out and now both blue lights are showing and the phone will not turn on??? help ??


Hello,

First off how did you dry your phone ? Also how wet did it get ? Fall in deep water totally submerged and how long ?

The best way to dry a phone out is to put it in a bowl of dry rice and cover it (seperate the battery from the phone and put both in) close it and wait at LEAST 24 hours before trying to turn the phone on.

If you don't do so you risk shorting your phone out. This is probably your situation. It can damage any number of important parts of your phone.

Basically your stuck with replacing it, as having it refurbished or repaired will not be cost effective compared to replacing it.

Post back if you have any further question's or comments. Thank you for choosing Fixya!

Sep 13, 2009 | Nokia 6300 Cellular Phone

2 Answers

Xda o2 atom


The video control IC might have gone due to short circuit. So you take to the appropriate service station to get it fixed.

Jul 21, 2009 | O2 Xda Atom Exec Smartphone

1 Answer

Blackberry Curve wont turn on fully


The problem when a phone gets wet doesnt start after drying. It starts day/weeks later when the phone starts to corrode. If you take it apart check the main board and see if it has any white residue on it.

You can try to clean this off with alcohol but chances are it's going to be a no go.

Apr 11, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

Not finding what you are looking for?
Pantech Matrix  Cell Phone Logo

Related Topics:

78 people viewed this question

Ask a Question

Usually answered in minutes!

Top Pantech Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Jax Planet
Jax Planet

Level 2 Expert

922 Answers

Abdul Mannan
Abdul Mannan

Level 2 Expert

129 Answers

Are you a Pantech Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...