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I am trying to use your fix for the "ink system error" message on my HP Officejet 6500 Wireless but when I press and hold the * button and press the # button all I get are 5 *'s and 5#'s on the screen. I can't get past step 2!!! Can you help??

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Please perform these resets on nit or change printheads if it will not work.

1.
Press & hold the power button > unplug the power cable from the back of the printer while holding the button for 30 seconds > plug the cable back then release the button.

2.A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

Posted on Jul 28, 2010

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1 Answer

I have a hp 6500 officejet wireless printer that i jut put in new ink cartridge and all it does is print blank pages?


This happens as the ink needs some time to saturate the system. Usually one needs to print quite a few pages for the ink to flow through and get to the ink head. A better quicker way is to clean the ink heads with the aid of the software that came with your printer.

Navigate to your windows control panel and double click printers and faxes. Then right click on your HP Officejet 6500 printer and select properties. Then click the Print test page button. Check the manual for cleaning the ink head.

Take care!
damnor01

Aug 30, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Ink system failure error message.


Hi,

You can click on the link below to see step by step instruction to resolve the Ink system faliure error. These messages comes due to cartridge or print head issues.

Click here >>> Ink system faliure

Regards,
Shrey

Jun 06, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

HP OFFICEJET 6500 WIRELESS INK SYSTEM FAILURE


Hi,

You can click on the link below to see step by step instruction to resolve the Ink system faliure error. These messages comes due to cartridge or print head issues.

Click here >>> Ink system faliure

Regards,
Shrey

May 28, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

0x61011beb ink system failure on my HP officejet 6500. I have gone through all the troubleshooting steps = not fixed. Makes a clicking sound when it reaches the r-hand side. It is still under warranty, but...


1. Plug it directly into the wall, rather than into a UPS
2. Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
3. Wait 30 seconds.
4. Plug in the power cable to All-in-One and also to wall outlet.
5. Check for the functionality.

I still had the error message, so they said to reset the printer to factory default settings:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

If those two steps do not resolve the problem then its is hardware related and can't be solved here.

Mar 23, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

The status is reading "Ink


Hi

Please do this and let me know
Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.
Let me know or Call +877 889 6859

Jan 04, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I keep getting error message ink system failure. Everything I tried does not work. It is only 1 year old. What else can I try?


Have you tried cleaning the Cartridges contact points ( electrical contacts )
Try doing a reset on printer

Disconnect power cord from back of printer ( while printer has power ), hold the power button on printer and connect it back

If this does not fix the issue, you may need to replace the cartriges

Jun 19, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Brand new Officejet. trying to installprint head and cartridges keep getting error to install printhead. I have re-installed it a dozen times and I still get this message


Hi,

Try the below 3 resets one after the other, if 1st one didn't work.

Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.

Partial Reset

  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.

Semi-Full reset


  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.
Regards,
Riztech

Mar 21, 2010 | HP Officejet 6500 Wireless All-in-One...

3 Answers

Attempting to install Hp Officejet 6500. Everything seems fine except I keep getting "Initializing.....Load paper in Main Tray and push OK" then I get "Ink System Failure" Don't know what the problem...


Hi


Thanks for using FixYa. First try to uninstall and reinstall printer drivers from this link. If still the issue is not resolved then you have to reset the printer by following the step by step instructions given in this link. Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Feb 23, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Officejet 6500 error code 0x61011beb when attempting to install new printer. How to fix?


Your OfficeJet 6500 may need resetting. With the printer power on:

1) Disconnect the USB cable from your computer
2) Remove the ink cartridges
3) Unplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)
4) Wait for the "Insert Cartridges" message. Reinstall the cartridges
5) Close the product doors
6) If you receive a recalibration message, allow the printer to complete this task
7) Reconnect the USB cable
8) Try your print job again

If problems still exist, your product may need servicing by an authorised HP technician.

Dec 20, 2009 | HP Officejet 6500 Wireless All-in-One...

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