Question about Microsoft Zune120 Digital Media Player

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Zune black screen

My zune just died on me yesterday I left it on the table and next time I checked on it the battery was dead so I didnt think much of it perhaps I left it playing for few hours later when it failed to start only showed the bright black screen I realized that it couldnt have been playing since I pulled out headphones which pauses the music... I tried soft restart (Back+up) it loads and goes right back to black screen I can turn it off after I hold play but when I tried to hard reset it didnt work... Well by doesnt work I mean nothing happened when I tried the key combo...
I went into device manager and it can see my ZUNE but the software doesnt seem to detect it.

BTW the I cant get music to play

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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ThaMp3Doctor
  • 8596 Answers

SOURCE: ZUNE 30GB Zune Music... Problem

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Posted on Jul 06, 2008

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altec1105
  • 68 Answers

SOURCE: my zune is not detected by my laptop or zune software.

try to wiggle the zune cord but not to hard

Posted on Nov 22, 2008

  • 27 Answers

SOURCE: Zune

To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.

When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.

If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.

If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.

Posted on Jan 13, 2009

  • 11 Answers

SOURCE: Zune won't turn on or charge

probly a lemon battery. Get ms to replace it.

Posted on Feb 14, 2009

  • 4 Answers

SOURCE: Zune

I found the solution. what you do is you plug your zune into your usb port and your zune home page will come up automatically. as soon as your computer reads it look in the top right corner and go to settings. then go to device. finally press erase all content.

when it is done your zune should be empty but it will scroll and work once more...im not sure what is wrong but i had this same problem with my i pod and this same solution fixed that problem also.
ZUNES ARE MUCH BETTER THAN I PODS, stay zune and proud.

Posted on Apr 27, 2009

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