Question about Weber Q Grill

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Grill is one old and won't light. There is no gas coming from the tank to the grill. Is it the regulator?

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  • Master
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Age of the grill is irrelevant, i am old and i still can do few thingzzzz...

i assume that your regulator is connected directly to the bottle, then hose to your bottle, then hose is connected to the regulator and other end to the grill?

or it is bottle, hose, regulator, grill?

you need to follow the path regardless, be outside, light breeze is better, no open flame in at least 20m (yards) radius in any direction.

1. close gas bottle/tank
2. disconnect, everything from the bottle
3. crack open tank valve and hear if gas is escaping, close valve back
4. connect regulator to the bottle and again crack open the valve, hear if you have esacping gas, allow actually whiff of gas against your cheek or wetted finger to establish the flow. close the valve
5. connect hose to the regulator (procedure is reversed if first is hose and then regulator), crack open the valve, hear for escaping gas, check against wetted finger and cheek if there is flow, close the valve
6. connect your grill open all valves on it and open valve on the tank/bottle. allow free flow for about 30sec, close valves on grill. vent grill for about two minutes, try to ignite any of the burners. if burner ignite, you solved the problem, if they do not, and you did have flow on all previous stages, close bottle valve, disconnect everything from grill, clean grill valves and nozzles (burner have nozzle inside!), reconnect and vent again, try ignite, if ignition occures, you solve the problem, if not, then you are due for new grill...

if at any stage you do not have gas flow, this meant that this particular piece of equipment is in trouble, this particular piece of equipment need then repair or replacement, under no circumstance pull apart the reducer! NO OPEN FLAME DURING TESTING!!!

Posted on Jul 28, 2010

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  • Contributor
  • 19 Answers

Hi,I presume you have already checked to be sure gas tank isnt empty.Not trying to be funny, Honest!
I have assumed before and it bit me lol
Have you checked the connection to tank?
Did you recently replace the tank?
have you used this grill since the last time you replaced tank?

Some of the new tanks have a overfill protection device on them.
When you connect regulator and hose it meets resistance when the valve touches regulator then requires aa turn or so more to engauge valve to open it so gas can flow through.
If this didnt fix problem ,check hose for obstructions.
Most of all Be Careful with gas !!!!!!!
If you have problems or arent sure,ASK before making mistake!
It is probably a simple thing but gas can be dangerous if it accumulates,
So Be CAREFUL

Posted on Jul 28, 2010

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Zim1308
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SOURCE: my weber gas grill is

try replacing the ignition switch.

Posted on Apr 18, 2011

  • 4736 Answers

SOURCE: When I try to light

What you have is delayed ignition. It's being caused by the gas regulator. It is solvable, though.

Turn the gas tank valve OFF and disconnect the hose from the tank.

Wait 5 minutes and reconnect the hose to the tank.

Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

Once the valve is fully open, light 1 burner and turn it to HIGH. Did the burner light and does th eflame height look correct? If so, light the remaining burner the identical same way. Now, to both flame heights look correct? If so, you solved the problem. Remember to always open the tank valve Very, Very Slowly. And always light the burners with the Lid/Hood Open.

If the above did not solve the problem, you will need to replace the Hose/Regulator Assembly. Since your grill is brand new, the Hose/Regulator Assembly will be covered under Warranty. Have your Proof of Purchase handy and call Weber 1-800-446-1071. Also, if you haven't done so already, register your grill before calling http://help.weber.com/register/ even if you don't need a new Hose/Regulator Assembly.

Hope this helped you troubleshoot & solve the problem.

Posted on Jul 06, 2011

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1 Answer

My grill has 4 burners. When I light the first one, everything is fine. When I go to light the second one, it sounds like it is cutting off the gas and it won't light. You can hear the gas coming out...


The problem you're having is a result of the gas tank & the grill's gas regulator. However, in most cases, it's solvable if you do the following.

1. Turn the gas tank valve OFF & disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow) .

4. Once the valve is full open, light the burner farthest from the tank first and set it on HIGH.
Does the fame height look correct? If so, light the remaining burners the exact same way.
Did all the burners light and the flame heights look correct? Is so, you solved the problem.
Remember to always open the tank valve Very, Very Slowly.

If the above did not solve the problem, you will need to replace the Hose/Regulator Assembly. It runs about $30.00 at hardware stores or home centers that sell grills & grill accessories. Take you old one with you for comparison purposes.

Hope this helped you to troubleshoot and solve the problem. Happy Grilling.

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When I try to light my brand new Q300, it won't ignite. I can hear that the tank is on and gas is being sent to the grill. However, it doesn't light. When I shut the grill off and the gas tank...


What you have is delayed ignition. It's being caused by the gas regulator. It is solvable, though.

Turn the gas tank valve OFF and disconnect the hose from the tank.

Wait 5 minutes and reconnect the hose to the tank.

Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

Once the valve is fully open, light 1 burner and turn it to HIGH. Did the burner light and does th eflame height look correct? If so, light the remaining burner the identical same way. Now, to both flame heights look correct? If so, you solved the problem. Remember to always open the tank valve Very, Very Slowly. And always light the burners with the Lid/Hood Open.

If the above did not solve the problem, you will need to replace the Hose/Regulator Assembly. Since your grill is brand new, the Hose/Regulator Assembly will be covered under Warranty. Have your Proof of Purchase handy and call Weber 1-800-446-1071. Also, if you haven't done so already, register your grill before calling http://help.weber.com/register/ even if you don't need a new Hose/Regulator Assembly.

Hope this helped you troubleshoot & solve the problem.

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If you didn't remove the original gas regulator on the grill. That's the problem. You bulk tank already has a regulator. However, if you LPG System is a high pressure system, then you would need a regulator, but not the one you have. Check with your LP Gas provider for the Btu output regulator that would be required.

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zonfish - if you're tuning the gas tank off at each use, as you should. The problem lies in your grill's gas regulator, but it also is not a big deal and is easily solved.

Whenever, you open the tank valve, do it VERY, VERY, SLOWLY (Slow Motion, slow), until it is fully open. Then light the burners.

What happens is this, LP Gas Grill Tanks are now equipped with an Overfill Protection Device ("OPD"). And often time, when you turn the valve on like you would normally do, the OPD Valve sends a hot load of gas to your grill's regulator and partially locks it up or locks up entirely. Therefore, the burners are not getting enough gas to heat the unit up to 500 degrees. Opening the valve very, very, slowly, overcomes this problem.

I hope this helped you and Happy Grilling.

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When i push igniter it clicks but burners won't come on and i do not even smell gas , i burped it and turned gas tank upside down once, still won't work, grill is only 5 yrs old.


It sound s like the grill's regulator is locked up from "burping" the tank. Hopefully it's not a permanent lockup. To hopefully solve the problem, follow the steps below:

1. Turn the tank valve OFF and disconnect the hose from the tank.
2. Turn the burner(s) ON for 1 Minute, Then turn them OFF.
3. After 5 minutes reconnect the hose to the tank and open the valve VERY, VERY, SLOWLY (Slow
motion, slow).
4. Once the tank valve is fully open light one burner and turn it to HIGH. Did the burner light and
does the flame height look correct? Id so, light the remaining burner the way. Did it light and the
flame height look correct? If so, you solved the problem (with a little help).

If the above didn't solve the problem, the Hose/regulator Assembly needs to be replaced. What happened was this, when you turned the tank upside to "burp" the tank. The OPD Valve shot a hot load of gas to the regulator, when you opened it, as you normally would and permanently locked up the grill's regulator. That "burping" trick used to work with the old style tanks. Won't work with the new ones. You can get a new hose/regulator assembly at any home center or hardware store, that sells grills and accessories. They run about $30.00. Take your old one with you for comparison purposes. Once you install the new one and connect it to the tank. Open the Valve Very, Very Slowly, until it is fully open. Or you may have the same problem again.

Hope this helped to solve the problem. Happy Grilling!!

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jcw - It sounds like the regulator is locked up from turning on the gas tank valve. Happens a lot with the new OPD Valves on the grill tanks.

1. Turn the tank valve OFF and disconnect the hose from the tank.
2. Turn the burner(s) ON for 1 Minute, Then turn them OFF.
3. After 5 minutes reconnect the hose to the tank and open the valve VERY, VERY, SLOWLY (Slow
motion, slow).
4. Once the tank valve is fully open light one burner and turn it to HIGH. Did the burner light and
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If the above didn't solve the problem, the Hose/regulator Assembly needs to be replaced. What happened was this, when you turned the tank upside to "burp" the tank. The OPD Valve shot a hot load of gas to the regulator, when you opened it as you normally would and permanently locked up the grill's regulator. That "burping" trick used to work with the old style tanks. Won't work with the new ones. You can get a new hose/regulator assembly at any home center or hardware store, that sells grills and accessories. They run about $30.00. Take your old one with you for comparison purposes. Once you install the new one and connect it to the tank. Open the Valve Very, Very Slowly, until it is fully open. Or you may have the same problem again.

Hope this helped to solve the problem. Happy Grilling!!

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To avoid this happening in the future. Whenever, you turn the tank valve OFF and it comes time to turn it back ON, turn it ON VERY, VERY SLOWLY (Slow motion, slow). Doing it that way, won't lockup or blow the gas line regulator. It wasn't your fault, John (unless you didn't read the Owner's Manual). The new OPD tank valves, will shoot to high a pressure sometimes and either lockup the regulator or cause a small leak, like it did with yours. That's where the frost was coming from.

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