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I have a Lawrance Airmap 2000, purchased in 2008. It ha started to completely malfunction. When starting with powedr switch, it goes to normal "warning" page for about 10 seconds, then recycles to start -- and repeats without end. It will not power down except by pulling batteries or diconnecting from panel power sosurce. Memory chip says Copyright 2005. Does this need to be returned? If so please give me a return authorization number. Thanks. hierony@gvtc.com

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I assume you have removed the memory card, faulty ones can mess up the system . In that case all points to a corrupted firmware. This can't be fixed by a user so the unit must be returned. For that you must contact the Factory Customer Service Department, use the following U.S. toll-free number:
800-324-1356
 For Canada use this number:
800-661-3983

Posted on Jul 27, 2010

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