Question about Sub-Zero 690 Side by Side Refrigerator

2 Answers

Ice maker sensor arm

The sensor arm, for the level of ice in bucket in my model 690 is stuck in the up position. How do I release it? I am currently defrosting the freezer.

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  • bgfixya Jun 01, 2008

    remove ice bucket. white plastic flapper on stainless steel hinge wire probably stuck on plastic prong at top of ice unit. flapper must hang down and be freely moveable to signal ice maker to keep busy making ice. If stuck up position then ice maker not going to keep working.

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2 Answers

The arm is hung up on a srcrew that is on the divider wall to the right of the icemaker pull the arm off the screw. The icemaker is a mechanical one so the arm will not just drop down so put the ice bucket back in and turn the icemaker back in the control panel further problem call customer service for assistance for over the phone help 1 800 222 7820 they will be glad to assist their customers unlike other manufactures.



















































Posted on Apr 29, 2008

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I am not familiar with the 690 but all the other ones just push back down manually.. you say your defrosting? are you doing that unpluged? the 690 may be a new one that does it by its self and needs power to bring it back down. it also could be jammed and may have to be takin apart to fix it
hope that helps
VeeDubb

Posted on Apr 23, 2008

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Posted on Jan 02, 2017

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1 Answer

Freezer wont make ice cubes


This is not difficult to troubleshoot.
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  • When the bucket is full the arm is up the maker is off.
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My name is Peter. I am a retired field service refrigeration technician.

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