Question about Dictaphone 2740 Desktop Cassette Transcriber / Recorder

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Dictaphone MicWiz We use the MicWiz program to setup foot pedals for our remote transcriptionists to use on our GE Centricity system. For the first time, we are experiencing a problem with MicWiz not detecting the USB foot pedal. The USB option is not available (not even grayed out) when we run MicWiz on the transcriptionist PC. Other programs like Express Scribe detect the pedal, but not MicWiz. She is running Windows XP and everything appears normal. Do we need to install some other program or update any of the transcriptionist .dll files? Any help would be greatly appreciated. Thank you, Catherine

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Catherine, did you ever get an answer for your problem with MicWiz? I am a transcriptionist that works from home and they are having problems getting it to recognize my foot pedal (as well as another MT) with the new software. It is recognized by Express Scribe and ever other system we use, but not Merge.
Thank you, Cindy

Posted on Dec 15, 2009

  • cindydee Dec 15, 2009

    I am sorry, I was not trying to post a solution - just another question. I think I did it incorrectly.

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My dictaphone is playing super fast. I do not know what is wrong with it. If anyone can help me that would be great. Thx!


Hello make sure the Speed control at front is on center if yes when is hapening make sure that you press the play button on the unit wile this is hapening just unplug the pedal if the problem get fix playing, your unit with out foot control you need a foot pedal replacement if not sounds like a bad motor I'm senting a link for a replacement pedal and a service place in case you need to send your unit to repair http://www.tvps.com/Products/ECS-IN-585-Heavy-Duty-Foot-Pedal---Pre-Owned-IN585__ECS-P-IN-585.aspx
Send an email to service@tvps.com or call (800) 644-9525. Please indicate model, serial and detailed description of problem

Nov 08, 2010 | Dictaphone 1740 Desktop Cassette...

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Any function I press on the foot pedal results in a request from the unit to "press conference". What do I do to make this work?


Hello you have your unit set up for Hands free recording Follow the next step
Press and Hold Search and Erase at the same time then you will be and the setup mode press play into you see hands free and press FF to say No then press Pay and press stop to exit.

Jun 23, 2010 | Dictaphone 3750 Desktop Cassette...

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Foot pedal does not work for my Dictaphone model 2750 Where can I purchase a replacement


Make sure the foot pedal is plugged into the SIDE of the machine and not the BACK of the machine. I've seen many people make this mistake...


Apr 30, 2010 | Dictaphone 2750 Desktop Cassette...

2 Answers

Foot pedal won't work with hands free microphone


The 3750 won't let you control the telephone record jack. The only way you can get a mic to work using the Tel Rec jack is by pressing and holding the 'Tel Rec' button for about 1 second. But this isn't compatible with the hands-free operation.

If you're looking to do hands-free recording, it uses the built-in conference mic. Press and hold the 'Conf Rec' button for about a second and it should start recording. This built-in mic is located on the right-hand side of the machine near the front by the headset jack.

If you want to control the machine via a foot control while in Conference Record mode, you'll have to change the 'Foot Control Dictate' setting in the menu. Here's how:

1) Press and hold the 'Erase' & 'Search' buttons for about 5 seconds until the menu appears.

2) Scroll through the options until you get to 'Foot Control Dictate' and set this to 'Yes'.

3) Press 'Stop' to exit the menu.

4) Press the 'Conf Rec' button to enter record mode.

Now you should be able to control the start/stop of the record function via the foot control.

Hope this helps...

Apr 13, 2009 | Dictaphone 3750 Desktop Cassette...

2 Answers

Foot pedal FF or Rewinds when pressing Play


It's possible that there's a broken wire in the cable that connects the foot control to the machine. This usually happens near the plug that plugs into the machine, or by the end that goes into the foot control.

You can usually duplicate it if you put the auto-backspace up a bit and then hold down the play pedal on the foot control. While holding down the play pedal, try moving the cable near the machine or near the foot control in a circular motion. If the machine stops, rewinds or fast forwards, then odds are that the problem is with the cable.

Mar 13, 2009 | Dictaphone 3750 Desktop Cassette...

1 Answer

Dictaphone Expresswriter 2740 Tape Won't Move


The problem is with the capstan motor. More than likely it has developed a 'flat spot' and won't spin up. The clicking noise you hear is the solenoids trying to pull the heads into place, but because the motor isn't turning, it can't pull the heads into place.

Mar 05, 2009 | Dictaphone 2740 Desktop Cassette...

2 Answers

Dictaphone foot pedal


It would be easier/cheaper to buy another foot pedal.
The older style had "leaf" switches in them and they are adjustable from below the foot control. There are 2 screws underneath each switch. Loosen up the one closer to the front of the pedal (just a little) and tighten the one in the back the same amount. This will raise the angle of the switch to make it more sensitive (lighter pressure to activate).

Oct 10, 2008 | Dictaphone Voice Recorders

1 Answer

Pedal problems


If the tape re-winds when you take your foot off the pedal then the auto-rewind switch on the right side of the machine at the back is set to number 3. Move it forward to number 1 or 0. If it really does rewind while your foot is on the pedal then I don't know what is causing that. Sorry.

Jul 07, 2008 | Voice Recorders

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