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The MP3 player is charged by connecting the supplied USB cable to the
MP3 player and then plugging the other end of the USB cable into the USB
port of a working computer. You can also purchase a 5 volt mains USB adapter. Connect the MP3 player and USB cable to this 5 volt mains USB adapter to charge the MP3 player.
There are several types of chargers you can use with the mix max....car charger, wall charger, USB to computer (FYI turn your computer off while charging and it stops), and my favorite - the speaker station. Just do a search for disney mix max charger on the internet, amazon, or ebay and several options will come up. I like the speaker station because it is easy to charge with it and lets my daughter use it as a stereo and dance unit if she wants.
try this "If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."