Has been working perfectly for the last two and a half years with no problems. about two months ago whilst using the microwave the main fuse inside the appliance blew. called neff engineer and he replaced the pcb and megatron, that lasted two days, he came and replaced them again and they lasted 5 weeks, and he has just been again and replaced just pcb and that lasted just 24 hours. do you have any idea that could be causing this fault?
No solution sorry but we also have a Neff mw/combi oven which keeps blowing for no apparent reason, the Neff repair man has looked at it 4 times and practically replaced every component -power module, operating module,relay board, door switches but it`s just gone again! The model is a H5972N0GB/01 and it is approx 3 yrs old, no problem for the first 2 years .Time to write to Neff -is yours the same model?
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The bulb is positioned at the top of the oven, accessible only from the outside.
You'll need to pull off the top and bottom trim strips, remove the bottom trim strip locators, remove 2 fixing screws from the left edge of the oven (with door open), and the 2 fixing screws from behind the top trim strip.
The oven should then just slide out.
You only need to pull it out 6 inches or so to gain access to the bulb cover.
You'll need a T20 driver to remove the cover, then the bulb unscrews as it has an SES fitting.
We have had NEFF repair man out again and he replaced the door switchs and this time it is OK.He did say if it was a problem again it will be classed as unrepairable because he thinks it is shorting out on an internal rivet on the bodywork which is inaccesable. fingers crossed it was the door switchs and it dosent blow the main fuse again .thanks for your responce. Simon.
The microwave unit is faulty as you can read from the display or the controller isn't working correctly, you should take your MW oven to an authorized service center. It can be repaired by yourself but it's highly dangerous because it has high voltage inside and microwave energy.