Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Water but no ice.

Prior to changing filter all worked fine, but when I replaced filter water despencer works, but icemaker does not work.

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  • Anonymous May 04, 2008

    Had the refrigerator in storage for a year. Plugged it in, hooked up the water, and everything worked great. One month later the icemaker stopped making ice. The switch is on. We have water but no ice. I fear the tube which feeds water into the icemaker is clogged with -- ice. Anybody else have this problem?

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1 Answer

Yes, same problem

Posted on May 08, 2008

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1 Answer

Ice dispenser its working fine but water its does not work


Note: Always make sure your filter is current if you have one. Not doing so will cause water to not despence properly
Pull the machine out and remove the lower back cover. Locate the water valve. With the water turned on and connected remove the 5/16" water line (the bigger one) and then have someone else press the water in the door. If the cylinoid is operating correctly it should spray water out.If so, you just verified that the valve and electrical portions are working properly and either the filter is bad or the resevoir, , located inside the lower refrigerator side is frozen. If no water comes out but the valve vibrates, then the valve is bad. If no water and no vibration, continue reading.With the machine plugged in but the wires that go to the valve for the dispenser off take a volt meter and place a lead to each wire and have someone press the panel in the door as if getting water. The reading should go from 0 to around 115-120 a/c.If your not getting electricity down there at anytime than thje door switch is bad.
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As far as the smaller line (1/4") you have to manually advance the ice maker and wait for it to call for water with the 1/4" line disconnected from the valve. You can do this by getting a jumper wire, removing the cover of icemaker, which you jsut grab and pull off, and using the jumper wire insert one end of the wire into the cirle marked m and the other in the cicle marked n. Leave there until you hear a click and sometimes see a little spark behind the modular head wheel. Also if you see ice in the maker that hasn't dumper and the teeth of the icemaker are facing any direction other than two o clock position, the icemaker is bad. Also check the fill tube to be sure the no ice is blocking water from coming in.

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Whirlpool ES5FHA refrigerator water dispenser is not working properly


Note: Always make sure your filter is current if you have one. Not doing so will cause water to not despence properly
Pull the machine out and remove the lower back cover. Locate the water valve. With the water turned on and connected remove the 5/16" water line (the bigger one) and then have someone else press the water in the door. If the cylinoid is operating correctly it should spray water out.If so, you just verified that the valve and electrical portions are working properly and either the filter is bad or the resevoir, , located inside the lower refrigerator side is frozen. If no water comes out but the valve vibrates, then the valve is bad. If no water and no vibration, continue reading.With the machine plugged in but the wires that go to the valve for the dispenser off take a volt meter and place a lead to each wire and have someone press the panel in the door as if getting water. The reading should go from 0 to around 115-120 a/c.If your not getting electricity down there at anytime than thje door switch is bad.
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As far as the smaller line (1/4") you have to manually advance the ice maker and wait for it to call for water with the 1/4" line disconnected from the valve. You can do this by getting a jumper wire, removing the cover of icemaker, which you jsut grab and pull off, and using the jumper wire insert one end of the wire into the cirle marked m and the other in the cicle marked n. Leave there until you hear a click and sometimes see a little spark behind the modular head wheel. Also if you see ice in the maker that hasn't dumper and the teeth of the icemaker are facing any direction other than two o clock position, the icemaker is bad. Also check the fill tube to be sure the no ice is blocking water from coming in. Check at the bottom front grill for the filter.

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Two things come to mind.

First, the water valve at the bottom rear of the refrigerator may have failed. You didn't mention if there is a water dispenser and whether or not this is still working. This valve pumps water to the icemaker and water dispenser when the control unit of the icemaker calls for water. Also, there could be a blockage in the line which brings the water to the icemaker.

The other possibility is that the part of the icemaker controls which calls for water from the valve has failed. If this has happened, it would likely be more cost effective to replace the icemaker unit.

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