Question about Alps MD 1000 Thermal Printer

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Printer will not print from file

My Alps MD-1000 self-tests fine. However, it won't print from file. It does respond somewhat, by loading the paper (manual load also works okay), and the Ready light slowly blinks for awhile. Then it turns to fast blink, which means "the contents of the MD-1000's nonvolatile memory have been lost." And that will go on forever, printing nothing. I have tried printing from Notepad, command line, MS Word, etc. and have received the same result.

My printer is used almost daily, and as stated above, it self-tests perfectly. I have both uninstalled and re-installed the printed. Same results. No printings are pending.

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  • skymail Apr 28, 2008

    I have tried all of the above and received the same results. What would this have to do with the heads? The printer has no problem printing a test sheet.



    As soon as the paper loads, the file I'm trying to print disappears from the printer's documents.

  • Wyniata Jul 15, 2008

    Having worked perfectly the Alps MD-1000 has developed a fault.

    Printer produces self test page OK.

    When a print job is activated with printer in ready mode, the printer will not now feed the paper, and after a few seconds the error light flashes.

    The print job remains active in the PC queue

    I am using a parallel port cable and Alps print driver software with Windows XP on the PC.

    Any assistance appreciated please.

    Thanks

    Wyn



  • joegeiser889 Nov 13, 2008

    I have the exact same problem, great test page, feeds paper fine, but won't print from file, be it text or picture. The difference is that I'm using a parallel bi-directional cable to LPT1 not a USB connection. Have tried 3 different cables, there is no EMF being generated anywhere near my PC, reinstalled it twice, nothing. Anybody have anything new, fix wise:? Thanks

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  • Alps Master
  • 19,396 Answers

The spooled files are not getting to the printer, do the following in sequence:

Start checking usb cable, test it by using a different one.

Check that no device close to usb can create an electromagnetic disturbance, a power adapter can do this.

Disconnect printer from power, Computer from power (unplug cables form power outlet) and printer from computer for 10 minutes (this will reset printer and get rid of electrostatic charges on PC usb).
Connect everything back and try.

If none of the above worked disconnect printer from usb,
remove printer from 'installed printers' in Windows (or whatever OS you are using)
Reinstall driver from printer disk (printer must remain unplugged).
Plug back printer only when required from printer software or after driver setup.

If it still does not work it may be a problem with heads, Alps are quite peculiar printers, in this case you will need to find a servicemen in your area.

Regards

Posted on Apr 23, 2008

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