Question about HP 1040 Plain Paper Inkjet Fax

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HP 5510 Printer

How do I get the printer top up so I can get to the cartridge to change it?

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  • LMorland Aug 10, 2008

    Yes, I had exactly the same problem. It's not at all obvious how to access the printer cartridges. (It turns out that it's the flap that you think you should lift up, but you're afraid to do so for fear of breaking the printer.)

    The manual referenced in the response was not the correct one, but I was easily able to get the correct one from the same website.

    Thanks!


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Trying to replace ink cartridges on my HP Officejet 6600 with replacement cartridges from LD Products. The printer keeps telling me it is defective. I've tried 3 different ones and none of them will


The printer is checking for a valid printer cartridge and apparently can't communicate with the LD products cartridges. I wouldn't recommend buying 3rd party ink at all actually, most just shortens the life of your printer and clogs things up. You should try eBay and find some HP cartridges for less in my opinion.

Aug 08, 2014 | HP Officejet 6600 e-All-in-One -...

1 Answer

How to fix hp 8600 damaged cartridge message?


If you observe the error message "One of more ink cartridges may be missing or damaged", "Cartridge Damaged", or "Ink Cartridge Failure", "The following cartridges are not intended for use in this Printer", etc. then the printer is not recognizing the installation of the refilled ink cartridge(s) or 'smart chip' which is affixed to the rear side of ink cartridge is causing the detection issue. This type of issue can also be caused by a bent pin on the PRINTHEAD assembly or one (or more) electrical contacts are dirty on the PRINTHEAD assembly (especially if the same error occurs with a brand new HP ink cartridge).

(1) It is first suggested you remove the respective ink cartridge from the printer and thoroughly clean the cartridge's smart chip's gold contacts/electrical surfaces using an isopropyl dampened lint-free towel. Ensure no ink residue is present on surface of the chip. Also ensure the chip is located in the proper position. Please refer to the 2nd photo on the following Inkjet411 support page - carefully inspect chip position to ensure it was properly placed: http://inkjet411.com/?page_id=1999 Following cartridge 'smart chip' gold contact cleaning, please re-install the ink cartridge and retest.

(2) Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Please refer to printhead removal procedure below for reference. Often, you can gently bend the pin back into position to correct the issue.

REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867


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SPECIAL NOTE FOR BRAND NEW HP PRINTER MODELS (temporary issue until approx. mid to late August 2014):
If you continue to observe "One of more ink cartridges may be missing or damaged" alert messages, please note that printer firmware versions CKP5CN1334ER for the newer HP Office jet Pro 8100 and 8600 printer series (manufactured after Nov./Dec. 2013) do not allow the replacement chip to function (this problem temporarily impacts brand new HP printers only -- this problem will be resolved sometime in June 2014 with the release of upgraded smart chips to all Costco stores which will work in the newer printer models).

Confirm if your printer is impacted:

1. Verify 8100/8600 printer firmware - print the PRINTER STATUS REPORT or PRINT QUALITY DIAGNOSTIC page to verify your firmware version.
2. To print the printer status report, on the printer control panel, press and hold the (Cancel) button for three seconds (i.e. 8100 models). Alternatively, you can print either of the reports from the TOOLS menu if this does work.....OR.......
3. Check 'Product Information' - 'Firmware Version'
a. CKP5CN1334ER for the HP Office jet Pro 8100 and 8600 printer series
b. If your printer has this printer firmware version, then you may be impacted.

If the error message persists then we suggest you return the cartridge(s) to your refiller and request to have the 'smart chip' (attached to cartridge) replaced with a new chip*. If Costco does not have the NEW CHIP VERSIONS yet, then request a refund for the refill purchase.
----

However, if the same problem occurs with a 2nd cartridge (or manufacturer's brand new ink cartridge) then the PRINTHEAD may either have ink on the internal electrical surfaces (where cartridge mates to it) or the PRINTHEAD may have a bent or deformed contact pin. Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Refer to printhead removal procedure below for reference. Often, you can bend the pin back into position to correct the issue.

REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867

You should also ensure the EXTERNAL electrical contacts on PRINTHEAD are clean of any ink residue. Clean with damp towel to remove residue. Refer to the 5th photo on the following Inkjet411 support page: http://inkjet411.com/?page_id=1999

---

ADDITIONAL ERROR MESSAGES / NOTES:

2. An "Ink Cartridge Depleted" message can be observed (printer will cease print operations) when an ink cartridge 'really is' out of ink. HP has small sensors which look into the bottom of the ink tank to ensure ink is present. Typically you will receive 'Low Ink Warning' messages just before this occurs.

3. Since the printer monitors ink usage/drop counts, it will display the 'Ink Sensor Warning' messages when it 'predicts' the cartridge should be out of ink, but these messages can be temporarily ignored and you may continue printing. Eventually the 'Cartridge(s) Depleted' alert message will be displayed when the cartridge truly is out of ink.

4. The "Use Color Ink Only" or "Use Black Ink Only" messages can be caused by poor contact (i.e. electrical connectivity) between the ink cartridge's 'smart chip' and the carriage assembly (which the ink cartridge plugs into). Typically a 'Red X' will also be displayed on printer control panel LCD or Window's pop-up screen when this condition is present.


*This type of error may be caused an electrically damaged 'smart chip' which is affixed to the rear side of the cartridge itself, a mis-aligned chip (wrong position), an incorrect replacement chip type (i.e. operator installed the wrong chip on for that color and/or tank size). In most case the cartridge will need to have a new replacement chip installed. For more information on chip placement, refer to Section A on the following Inkjet411 support page: http://inkjet411.com/?page_id=913


For any additional questions please contact us directly: Inkjet411help@gmail.com

If you need to purchase a new HP 950/951 ink cartridge, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating.

-Thank you

Jul 31, 2014 | HP Officejet Pro 8600

1 Answer

Change Ink Cartridge message won't disappear from screen even after I changed the cartidge.


Make sure you did put in a genuine and new cartridge. Then you have to make sure the contacts on the chip that is on the cartridge are clem and shiny. Not a spec of dust is allowed on the contacts. After replacement switch of the printer and switch on, to make sure the printer gets a reset and will start up with a complete check of the printer.

Jun 23, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Connection to modem does not seem to work even though settings seem to be correct.Printer recognises my network and accepts the WEP code for my modem


There is an installation process that you have to follow when installing these. First uninstall it, you should see if there is any other printers installed on the machine too and remove those. Then unplug the printer and restart the computer. Install the printer software on the computer and when it is done, then turn the printer back on.

Aug 31, 2013 | HP Photosmart 5510

1 Answer

I have the hp d1400 series...it wont print and its telling me i have an alignment problem..it all stemed from me changing my printer cardridge


Align the new print cartridge
  1. On the Windows taskbar, click Start .
  2. Click Programs or All Programs , click HP , and then click HP Solution Center .
  3. In HP Solution Center , click Settings , click Print Settings , and then click Printer Toolbox . The Printer Toolbox opens.
  4. Click Align the Print Cartridges .
  5. Click Align , and then follow the on-screen instructions. The product prints a test page, aligns the print cartridges, and calibrates the printer.
  6. Recycle or discard the test page.

Mar 11, 2009 | Lexmark Fax Machines

1 Answer

How do i change the toner on my hp 1320 laser jet printer?


Pull the light gray bar on the front top of the printer to open the cover and remove the cartridge.

Pull the tape on the new one and reverse the steps.

Nov 25, 2008 | Fax Machines

1 Answer

I have the c6100 all in one series. I can't copy or fax anything . I change the black ink cartride. I have an error message . Ink system has failed 0xc18a0306


"c6100" what brand? HP I guess. Well I suppose you set the printer to see the black cartridge as a new one! What light blinks? You might have to change the collor cartridge too! try that! For how long do you have the printer? It may have a full residual ink memory issue!

Nov 15, 2008 | HP Fax Machines

1 Answer

Fax with hp 5510 printer all in one


Fax from top of machine, not from glass

Mar 12, 2008 | Fax Machines

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