The washer will not agitate or spin. The aitator will not turn manually inside the washer when I try to move by hand. The washer will fill with water and drain and the motor is running. Could this be something else other than the coupling as the wash was purchased in 1993 and never been a problem. Look for someone with some knowlegde of the machine.
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Re: Kenmore Washer model 110.92284800
Most common problem is the coupling. The basket drive would have tobe completly out not to spin without clothes in it. The gearcase could lock up and cause the couple to break but it's not very common.
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The Whirlpool / Kenmore top load direct drive washer uses an agitate shaft from the transmission with splines on its' top that fit into slots in the agitator. If the slots in the agitator are damaged / worn, the washer may not agitate.
Remove the fabric softener dispenser, remove the top agitator cap (a short screwdriver works well), and you'll see a 1/2" square drive bolt. Use a 1/2" socket extension to remove the bolt, pull up on the top agitator and carefully turn it over. You should see four plastic "dogs" that allow the top agitator to turn one way only. If they are worn, they are easily replaced.
After removing the top agitator, you should see a bolt (I think it's 5/8").
Carefully remove the bolt and the rubber washer under it and the main agitator should come off. You'll see the top of the transmission agitator shaft with it's splines. Check them and the slots inside the main agitator.
If the splines on the transmission agitator and main agitator are OK, the washer spins and drains and the timer moves through its' cycle, the problem points to an agitate gear in the transmission itself.
See the parts PDF for the transmission.
Replacing the gear in the transmission is a bit complicated (and messy) but it's a lot less expensive than a $170 transmission.
If you decide that you want to work on the transmission (it's not really that hard) post another question on Fixya and I or someone else should be able to walk you through it.
Hi, If the washer spins properly but the agitator does not work, it could be the dog kit needs replaced. If the washer does not agitate or spin, it is probably the coupler.
Put the washer in wash cycle with no laundry in it and see if the lower prt of the agitator moves. If the agitator moves, try and hold the upper half of the agitator and see if it will only move one direction.The agitaor dog kit is designed to only let the top part of the agiator to grab one way. When they go bad, they can make some noise. To replace the dog kit in the agitator, remove the top cap/rinse dispenser and the inner bolt cover. Remove the 7/16” bolt and lift the agitator out of the washer. Separate the 2 halfs of the agitator and replace the dog kit inside the upper part of the agitator. Please let me know if this helps you or if I can assist you further. Thanks Vic