Question about Sony Playstation 3 (PS3) Console

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My PS3 has stopped reading discs

Nothing happens when i put in any discs except circle on the top right corner.I've no receipt and need any help ASAP

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  • sagemdx Apr 24, 2008

    It just happened to mine today and I hardly use the thing since I got it for Christmas. I'm going to call sony PS customer support tomorrow. I dont think you need a receipt just a serial number and they maybe able to tell if it's over a year old.

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Ok do this take the wires and the dice out and shake it 10sec then have sex with it

Posted on Apr 23, 2008

  • jaggit
    jaggit Apr 23, 2008

    am joking shake it and leave it in a warm area and clean the place were ur dice go in and wait for 10-20mins and work it and it will work i told a other guy and it work but if its dosen't am sorry u got to get a new one

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2 Answers

My ps3 wont read any disk.


Hi, the problem you have is an internal one, the drive laser head does not seem to be reading the discs you may need to get the console replaced, or get the laser head cleaned, it may be a dirty laser head or a damaged one. If you can replace the laser head or drive yourself then it may work out cheaper for you.

Hope this has helped.

Jun 11, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 wont read any games, dvds or cds


I have the same problem. My PS3 stopped reading any bluray discs. The spinning circle in the top right corner will come on for a few seconds when a disc is inserted, but then nothing. I found a work-around to get it to read discs though. You have to have a bluray disc in the drive (game or movie) and start a downloaded game or Playstation Home. Once the game or Home loads, hit the PS button on the controller. The crossbar menu will pull up and you will notice the disc icon will (magically) pop up. Click the quit game icon. Once you are out of the downloaded game or Home the disc icon will still be there. You can then load the game or disc. The icon will remain there until you eject the disc, so you will have to repeat this every time you want to load a game. Although this is a workaround to prevent Sony from gouging you for $150+, this is still not a fix. A fix would be for Sony to admit they have a money making firmware problem and fix it. This fix will only work if you don't have an actual hardware failure (which I apparently don't). I think a class action lawsuit is in order for everyone that has this problem and especially for those who have shelled out the money to fix something that is firmware related. I'm sure Sony will only fix the firmware to make this workaround not work anymore so as not to lose their little cash flow scheme.

Jun 02, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont read any discs either blue ray dvd ps3 games or ps1 game


Hi. this is optical lens failuer. you will need to replace the optical lens assembly asap if possible.

May 30, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Blank screen when i switch on round circle spins for a couple of seconds in the top right corner when i put a disc in then nothing happens


PS3 is one of the most amazing gaming device but like other competitor gaming devices (Xbox and Wii) It also has some problems like No Display Problme. You may check out the informative blog post at PS3 Repairs blog



Hope it helps to fix the problem.

Apr 10, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont read any games, dvds or cds


It's the Blu-Ray Drive. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Feb 13, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 refuse sometime to load my ps3 discs.


I have the same problem, it's error 80010514.  An error occurred during start up operation.  That's what you would see on your screen if the disc would even get read.  Your ps3 is screwed.  Call 1-800-345-sony and talk to them.  They will tell you that you need to send it in and if your 1 year warranty is up you have to pay $150.  I'm waiting for them to send the coffin to send my ps3 back in  

Jan 16, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

No discs will load


if the circle is always showing up on the top right corner of the screen and doesnt load any games that means that you laser pick up is already busted.bring it to the nearest sony workshop for a replacement.

Dec 16, 2008 | Sony Playstation 3 (PS3) Console

4 Answers

PS3 won't read discs...


Either the disc is dirty or the lens eye is dirty.

Nov 16, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont play ANY disc


if its not playing any bluray disc/games then its major trouble..you will have to contact sony for a replacement if its in the warranty period..had the same problem and customer care in India sucks..anyway hope its not something serious...are u getting any error code?

Oct 29, 2008 | Sony Playstation 3 (PS3) Console

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