Question about Compaq Presario 5000 PC Desktop

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My computer is gone crazy

Some how my computer had a virus, i believe i cleaned it out, then the computer wasnt acting right so i did a system restoration, now when the computer goes to the desktop screen its all blue with now icons, not even a start button, so now ive been using the computer on safe mode, and i tried to redownlaod my comcast software but the computer wont let me and some sites i cant go to for example, if i go to yahoo, i cant go to yahoo mail and the address bar doesnt just say yahoo.com it has some numbers and letters following it, it wont let me visit comcast,net but will let me visit comcast.com, i dont know what the problem is and i am not working so i dont have the money to take it in is there anything u can help me with thay may help this problem. you may have to email me at my myspace account because i cant get into my yahoo account. its myspace.com/pugy2000

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You can try this: It may be a corrupt windows indtallation, boot the XP CD and select Install Windows, Choose the "Repair" option in subsequent screen. May take a while, and you need to activate it again, but it usually fixes the problem for me.

If that doesnt work, backup all your data, then do a fresh new xp installation.

3 Most important comouter rules:
1. Backup
2. Backup
3. Backup

Posted on Apr 24, 2008

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How to remove a virus from your PC's hard drive


Make sure you have an updated antivirus program on an uninfected computer (computer "A") Remove the infected hard drive from the case of the infected computer "B") "Make note of the jumper settings of both drives.(master/slave/cable select) This is so that you can put it back when the virus is gone. Set the infected drive as slave or cable select. And the uninfected \ as Master.Connect drive B to the data cable of drive A then Plug in an extra power cable. After the jumpers are changed.Start Computer A. It then should recognize the B drive and automatically run the antivirus program to clean the drive. When the drive has been cleaned, power down both computers. Return the jumpers of both drives back as they were in the beginning as you noted. Put the drives back in their respectve computers. Start both computers, and the virus is gone now.

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Gateway XRB6521010086 has a virus and wont boot us even from dos. Dont have my startup disc anymore


Do you have access to another computer with the same operating system? Perhaps you can create a startup disk using that computer?

If you can now start the computer, I have heard that you may be able to restore the computer to an earlier date (before the virus struck) which will "cure" the problem. I would imediately save "My Documents" to a CD or jump drive.

Personally I would "wipe" the hard drive and do a clean install, but have you lost the operating disks as well? If you still have the operating system, you may be able to use that as your startup disk. The advantage of this clean install is that you know that the virus is really gone. The disadvantage is that you have to reinstall all your drivers/programs - and update them - and you will lose all your documents/pictures/contacts, unless you backed them up elsewhere (see above).

If this is a brand-name computer, you may be able to obtain restore disks from the manufacturer. At the very least, you will be able to get the latest (updated) drivers once you get the operating system up and running.

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My pc keeps restarting over and over but I don't have restore disc


Hello!

There are a lot of factors why your PC is acting that way, it could be a virus infection, hardware or software problems.

Virus Infection
- if your computer is infected or the virus behavior or capability is to keep restarting your system or PC. This could be the solution, you can install a decent virus scanner and update it always to be able to detect viruses.

Software Problem
- If your Operating System is behaving badly or some system files is missing, this can cause your PC to always restarts. To fix this is to reformat your hard drive and install OS again.

Hardware Problem
- If your RAM or one of the memory installed in your PC is defective it can cause restarting also, try cleaning your RAM's or swap other RAM to be able to determine the problem.

Hope I was able to help.

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I have 9100 dell desktop. I was having problems with comupter and had a virus scan going and then computer rebooted and now I am unable to do anything. Not in safe mode or anything. It says it can't find...


Trying using a boot disk to see if your data is still there. I've seen this happen before and the virus had infected several of the files required for the computer to boot. When the virus scanner cleaned the files and the computer rebooted, the system files were gone.
What ever you do, do not reformat the hard drive or use a system restore disk until you are sure that you have no data that is recoverable on the drive.

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1, get Real Anti Virus Protection. Norton or McAfee. 2 all is not lost. McAfee offer several solution in what they call Stinger. Norton will scan the computer before it tries to install and will remove your problem files as will McAfee. This is basically a bogus add someone clicked on that allowed it to install and until you get it gone it's going to keep popping those false adds up trying to get you back to the hack site that gave them to you to begin with. Download Stinger from McAfee for free and run it from a floppy or USB drive or Buy Norton and do the install. In fact, you could get the free trial and install that of either of these and they will clean your problem.

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Hello
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Panda cloud is also free

You could also run a windows defender scan.

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First, the external drive. Sounds like the drive letter that is trying to be assigned to the external drive is already taken by something else. To resolve this, right click on My Computer and go to Manage. On the list, you will see disk management. You should see your external drive on the list to the right. Right click on the external drive and select Change Drive Letter. Change the drive letter to a letter that is not already being used by another device.

Second, if you are certain that the virus is completely removed, then it is possible to uninstall and reinstall IE, just make sure to download the install from Microsoft to your PC first before uninstalling. The install for IE 7 can be found here.

On the other hand, if you are not certain, then reformatting and reinstalling is not a bad idea at all. Not only will this most likely solve your problem, but it cleans up a lot of gunk on the PC as well. The only problem I see is if the virus is still infecting some of the files that you are going to restore. Just make sure you've ran a full scan on everything before proceeding.

Hope this helps!!

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get rid of Macafee, it wont help

restore to the earliest point you can, will minimize the spread of the virus then

use an online scanner like http://www.pandasoftware.com/ActiveScan/
and install
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my 2c worth

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