Some how my computer had a virus, i believe i cleaned it out, then the computer wasnt acting right so i did a system restoration, now when the computer goes to the desktop screen its all blue with now icons, not even a start button, so now ive been using the computer on safe mode, and i tried to redownlaod my comcast software but the computer wont let me and some sites i cant go to for example, if i go to yahoo, i cant go to yahoo mail and the address bar doesnt just say yahoo.com it has some numbers and letters following it, it wont let me visit comcast,net but will let me visit comcast.com, i dont know what the problem is and i am not working so i dont have the money to take it in is there anything u can help me with thay may help this problem. you may have to email me at my myspace account because i cant get into my yahoo account. its myspace.com/pugy2000
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: my computer is gone crazy
You can try this: It may be a corrupt windows indtallation, boot the XP CD and select Install Windows, Choose the "Repair" option in subsequent screen. May take a while, and you need to activate it again, but it usually fixes the problem for me.
If that doesnt work, backup all your data, then do a fresh new xp installation.
3 Most important comouter rules:
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
CARLTON. invest in a new computer OR upgrade the computers memory (RAM).windows 32x max 4 GB,windows 64x 8-12 GB.is it a 32x put in 4 GB windows takes one for it system.make sure you get the right kind you have a old computer,ask a PC-dealer they should now.carlton invest in a new 12 years is old.
Make sure you have an updated antivirus program on an uninfected computer (computer "A") Remove the infected hard drive from the case of the infected computer "B") "Make note of the jumper settings of both drives.(master/slave/cable select) This is so that you can put it back when the virus is gone. Set the infected drive as slave or cable select. And the uninfected \ as Master.Connect drive B to the data cable of drive A then Plug in an extra power cable. After the jumpers are changed.Start Computer A. It then should recognize the B drive and automatically run the antivirus program to clean the drive. When the drive has been cleaned, power down both computers. Return the jumpers of both drives back as they were in the beginning as you noted. Put the drives back in their respectve computers. Start both computers, and the virus is gone now.
Do you have access to another computer with the same operating system? Perhaps you can create a startup disk using that computer?
If you can now start the computer, I have heard that you may be able to restore the computer to an earlier date (before the virus struck) which will "cure" the problem. I would imediately save "My Documents" to a CD or jump drive.
Personally I would "wipe" the hard drive and do a clean install, but have you lost the operating disks as well? If you still have the operating system, you may be able to use that as your startup disk. The advantage of this clean install is that you know that the virus is really gone. The disadvantage is that you have to reinstall all your drivers/programs - and update them - and you will lose all your documents/pictures/contacts, unless you backed them up elsewhere (see above).
If this is a brand-name computer, you may be able to obtain restore disks from the manufacturer. At the very least, you will be able to get the latest (updated) drivers once you get the operating system up and running.
There are a lot of factors why your PC is acting that way, it could be a virus infection, hardware or software problems.
Virus Infection - if your computer is infected or the virus behavior or capability is to keep restarting your system or PC. This could be the solution, you can install a decent virus scanner and update it always to be able to detect viruses.
Software Problem - If your Operating System is behaving badly or some system files is missing, this can cause your PC to always restarts. To fix this is to reformat your hard drive and install OS again.
Hardware Problem - If your RAM or one of the memory installed in your PC is defective it can cause restarting also, try cleaning your RAM's or swap other RAM to be able to determine the problem.
Trying using a boot disk to see if your data is still there. I've seen this happen before and the virus had infected several of the files required for the computer to boot. When the virus scanner cleaned the files and the computer rebooted, the system files were gone. What ever you do, do not reformat the hard drive or use a system restore disk until you are sure that you have no data that is recoverable on the drive.
1, get Real Anti Virus Protection. Norton or McAfee. 2 all is not lost. McAfee offer several solution in what they call Stinger. Norton will scan the computer before it tries to install and will remove your problem files as will McAfee. This is basically a bogus add someone clicked on that allowed it to install and until you get it gone it's going to keep popping those false adds up trying to get you back to the hack site that gave them to you to begin with. Download Stinger from McAfee for free and run it from a floppy or USB drive or Buy Norton and do the install. In fact, you could get the free trial and install that of either of these and they will clean your problem.
First, the external drive. Sounds like the drive letter that is trying to be assigned to the external drive is already taken by something else. To resolve this, right click on My Computer and go to Manage. On the list, you will see disk management. You should see your external drive on the list to the right. Right click on the external drive and select Change Drive Letter. Change the drive letter to a letter that is not already being used by another device.
Second, if you are certain that the virus is completely removed, then it is possible to uninstall and reinstall IE, just make sure to download the install from Microsoft to your PC first before uninstalling. The install for IE 7 can be found here.
On the other hand, if you are not certain, then reformatting and reinstalling is not a bad idea at all. Not only will this most likely solve your problem, but it cleans up a lot of gunk on the PC as well. The only problem I see is if the virus is still infecting some of the files that you are going to restore. Just make sure you've ran a full scan on everything before proceeding.
system restore should be reset to the maximum disk space allowable, the tweaks espoused by many, of reducing disk space for system restore causes problems like this.
resetting the restore size will not magically replace missing system restore points, they are gone, but will give you more days worth of repair time in future, it will happen again.
Hello, i have had this problem with my dell, and believe it or not, it is probably your mcafee. Your mcafee could be using most of your processor and your ram, i suggest to reinstall mcafee, look at some upgrades for ram (Random Acess Memory), or buy a new anti virus/anti spyware. Such as eset,norton,zone alarm, and many others.I hope that this helped you!