Question about HP Officejet 6310 All-In-One InkJet Printer

6 Answers

Paper mismatch I'm trying to print a 5.5x8.5 wedding invitation. No matter what I change the paper type to it keeps saying paper type or size does not match. How do I get it to print the invitation. I've changed it to custom. It gives me my size but the printer keeps giving me an error message about paper size or type.

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  • Anonymous May 21, 2008

    Same problem trying to get Avery 74520 to print out, same hp model #.

  • Anonymous Dec 11, 2008

    When I try to print certain size envelopes I get a message saying paper mismatch.

  • Anonymous Dec 11, 2008

    Same problem but with Christmas Card Envelopes

  • Anonymous Apr 19, 2009

    I have wedding invitations that are 5.25 x 8.25 no matter what I do my all in one 6100 doesn't recognize the paper. I am so frustrated. Any suggestions for my printer and settings?

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Hi kingwa55,

I have an hp photosmart c4480 and was having the same problem printing wedding invitations. Same size 5.5"x8.5'. Im not sure if this will work on your printer, but this is what I had to do.

Click on Print, then Properties, then features.
About half way down there is a drop down box under sizing options.
Click on custom
Create a name, and put your width and height in.
Click Save and then OK
Completely X out of the print options.
Then Click
File, print, properties,features, click the drop down box under sizing options.
Click more and scroll to the bottom and it should be there.

If your options are different then mine, I'm sorry for wasting your time.

Posted on May 13, 2009

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You have to load the printer driver for HP Deskjet 990c. This worked for me perfectly and I'm sitting here printing my wedding invites right now! Good luck!

Posted on Jun 15, 2008

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This is a definitive solution for such problems.
You have to select in printing options -> paper type -> OTHER

hp printer has the ability to detect the quality of the paper, and hp developped its own standards for envelops and cards I suppose to encourage users to buy their paper products.

Posted on Apr 05, 2009

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In the bottom left hand of the printer LCD screen there is a "back" arrow button - hit it 5 times for a reset menu - do partial reset - fixed!

Posted on Mar 15, 2013

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My Officejet 6310 All-In-One would not print business envelopes with the normal print settings. But, by going into File, selecting Print, then selecting Properties, and then selecting Printing Shortcuts, I was able to select Post Card for the paper size. Then it worked perfectly.

Posted on Oct 10, 2010

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Yes!!! I have a HP C4480 also and I had the same problem with my wedding invitation cards but I follow the instructions from number #2 and guess what , I did it. My invitations were size 5.25 x 7.75, they looked great, So thank you for your help.

Posted on Nov 07, 2009

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Posted on Jan 02, 2017

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1 Answer

I am trying to print invitations size 5.5 by 8.5 on my HP Puotosmart C5580 printer and I am having a problem. It keeps telling me that I have the incorrect paper. Would you please advise? Thanks


Go to HP Solution Center
Click Printer Settings
Click Printer Preferrences
Go to Paper Size
Look for the size of your media or
choosee Custom
Then type the width and length of the paper
then save it

change paper type to plain paper

then got to Printers under control panel of your PC
right cick on the printer icon then choose printer properties
click printer preferences
got to features tab
Go to Paper Size
Look for the size of your media or
choosee Custom
Then type the width and length of the paper
then save it


then try printing again

you can also refer to the link below for additional info

'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&cc=us&lc=en&dlc=en&product=3575276&tmp_track_link=ot_search

'Paper size mismatch' Message Displays on the HP Photosmart Printer

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01631553&cc=us&lc=en&dlc=en&product=3575276&tmp_track_link=ot_search

Hope I help you a bit.

You can also send me questions on my

personal email - christian4122@yahoo


Your's Truly,

Christian from HP

Mar 27, 2011 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

Trying to print wedding invitations that are size 5.50 by 8.50 and keep getting a paper size mismatch error even after changing the setting in the size


The paper size on the printer and the paper size from the software must match.

Look for the owners manual for the printer and loook for the section that describes how to set the paper size on the printer.

Good Luck

Mar 13, 2011 | HP Photosmart C4580 All-in-One - InkJet...

1 Answer

I am trying to print a wedding invitation on 5.5" x 8.5" paper and I keep getting paper size problem.can the HPC5180 print that size paper


3 in x 5 in (min) - Legal (8.5 in x 14 in) (max) is the spec per HP. Have you tried to set up the paper size as "custom" in both the driver and the program? This may help if the size you want is not listed in the properties dropdown.

Jun 17, 2010 | Office Equipment & Supplies

1 Answer

Paper size mismatch for A9 envelope (5.75x8.75)


Set the envelope size in the printer properties paper size list to A5 (5.83 x 8.27) which is only .08 inches wider than the short side of an A9 envelope (5.75 inches). The paper size sensor on the HP6520 printer must not be sensitive enough to tell the difference. I can print A9 envelopes just fine using the A5 setting.

Jan 20, 2010 | HP Photosmart C4580 All-in-One - InkJet...

3 Answers

Problem printing on thicker paper


The error that you are getting is telling you that the paper size or type you picked in setup is not what the printer is detecting. Once you verify that you did choose the right type & size, the next thing to check is to make sure the paper path is clear. If a piece of paper is covering a sensor this might cause the message to appear. If you don't see anything in the way, take a can of compressed air and blow out the path.

Jul 26, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

Paper mismatch error


I got around this problem by tricking the printer.
The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job.
What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print. The printer is going to sense that the paper is correct, and start the job.
Here is the tricky part... once the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11. I hope this helps.
Deny

Jun 25, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Paper size mismatch - c5280 hp all-in-one printer


I got around this problem by tricking the printer. The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job. What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print. The printer is going to sense that the paper is correct, and start the job. Here is the tricky part... one the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11 I hope this helps.
Deny When the 8.5x11

Jun 03, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Mismatch paper size error


Click on Print, then Properties, then features.
About half way down there is a drop down box under sizing options.
Click on custom
Create a name, and put your width and height in.
Click Save and then OK
Completely X out of the print options.
Then Click
File, print
on the bottom of that screen there should be a scale to paper size drop down box. Scroll to the bottom and your saved name and dimensions should be there.

You will have to setup each individual sized template ones and then just scale to fit each time. Hope this helps

Mar 26, 2009 | HP Photosmart C4480 All-In-One InkJet...

2 Answers

Paper Mismatch


I had this problem on the 6300 and was able to fix it by doing the following:

After selecting print, select preferences.
Select the Features tab.
Under Resizing Options, select "Custom" from the drop down menu.
Put in the custom dimensions of the paper on which you are printing.
Save it under a new name (e.g., "Invitation")

When it is time to print,
Select "More" from the drop down tab under Resizing Options.
At the bottom of the list of those options, you will see your custom sized saved.
Select it, and happy printing.

Mar 11, 2009 | HP DeskJet 5550 InkJet Printer

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