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This may be a high voltage problem. Am not familiar with this machine but is a generic fault. Ensure contacts to drum/cartridge are clean. Next If possible, unplug machine, open up and ensure all high voltage connections are good. Good luck.
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www.support.xerox.com -phaser 7400- support -fault code-941 says cyan or magenta toner failure, but the solution says to
1. remove & reinsert the cyan or magenta imaging units.
2. replace imaging units .
check out the site to see if helpful
Job Offset Home Position Sensor does not detect home position for the Job Offset Assembly.
Check the following for evidence of fault or
damage:
■ Home Position Sensor Actuator
■ Home Position Sensor
■ SNS Harness
Is there any damage or misalignment?
parts that need to be changed if still no fixed.
Offset Home Position Sensor
Rear Sensor Board
Job Offset Assembly,
That is a cyan, ( blue) ink stick fault. What is happening is that the cyan ink sticks are not advancing down the ink loader properly.
Open the area where you load the ink and you probably have a cracked, twisted or otherwise stuck ink stick, the code you are reporting specifically refers to the cyan sticks. If you have to remove them, take a screw, a drywall screw is best, and twist it into the sticks and slide it back and out, then replace them or add new ones. But thats your problem.
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