Question about Canon Pixma MP500 All-In-One InkJet Printer

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Error code 5010 - Canon Pixma MP500 All-In-One InkJet Printer

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  • Anonymous May 04, 2008

    when starting the printing error 5010 always showing and i cant get in to do anything

  • pjdriv Oct 21, 2008

    When I TURN ON my Canon MP510 printer the lights flash alternate green orange and the screen shows error code 5010 but no further help is available. what is going on.

    Patrick


  • Anonymous May 02, 2009

    when trying to send a fax i get error code 5010

  • jessicaf184 May 21, 2009

    When i turn my Pixma MP500 on The copy light flashes alternately with the alarm light and "5010 Error Code" shows on the screen... what can I do?

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2 Answers

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  • Contributor
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Canon Tech Support directed this solution and it worked. It is similar for all electronic devices like Routers also. These devices need their "electrical brains" refreshed occasionally. 1. Turn off the printer (MP 830) or other 2. Disconnect the printer from the power outlet (totally unplug the printer) 3. Wait for 1 minute - not less than that. 4. Plug the printer back in to the electrical outlet. 5. Turn the printer on

Posted on Jan 09, 2009

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  • Master
  • 1,447 Answers

Pls visit this link for info

http://www.castleink.com/_a-hp-error2.html

Posted on Apr 23, 2008

6 Suggested Answers

solofixya
  • 34 Answers

SOURCE: canon mp-830 error code 5010

That code is a scanner error. The scanner unit can not detect the home position or the scanner unit warming up is not done properly at power on. Most of the time the Scanner unit needs to be replaced.

Posted on Nov 11, 2008

  • 214 Answers

SOURCE: Error code 5010 and 5C20

on't know this error code, but this info might help
With thanks to a canon tech Ok Well again I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

Posted on May 14, 2009

  • 2 Answers

SOURCE: Error code 5010

comme caz.... si po agiustare sta mer...????

Posted on Dec 25, 2007

  • 523 Answers

SOURCE: ERROR CODE 5010

Hi Friend,
kindly follows the below 2 steps

1.Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.

2.The MP510 may require repair

Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need.


Regards,
Ayyasam

Posted on Jun 01, 2009

komguy
  • 2306 Answers

SOURCE: error 5010

On a Canon machine 5010 is a scanner error, stuck, light burned out, etc.

Posted on Sep 09, 2009

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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goodluck!

Posted on Jan 02, 2017

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1 Answer

What are the error codes on my printer,5010 & 6100?


The 5010 error indicates a scanner error. The scanner unit cannot detect the home position, or the scanner unit warming-up is not done properly at power-on. On the LCD, "Scanner is not operating correctly." is displayed.
The 6100 error indicates a logic board error. The check sum value is incorrect in the ROM check at hard-power-on.
Fixing these errors is more expensive than replacing the printer. Sorry.
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Canon mp-830 error code 5010


That code is a scanner error. The scanner unit can not detect the home position or the scanner unit warming up is not done properly at power on. Most of the time the Scanner unit needs to be replaced.

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1 Answer

Error code 5010


Yes, same thing happens to me...Error code 5010...and flashing green and orange...alternating lights.

I was trying to photocopy (in basic black, not colour). I had a few pages to copy. I got this 5010 Error code after EACH copy!

I had to turn off the printer after each copy and then turn it back on for the next copy. That's not the worse of it.....once I turned the printer back on and hit copy again...the printer took a VERY long time to scan the item for the next copy. It took me a good 40 minutes to copy 15 pages.
Sooooo irritating!!!!!

Anyone know what to do?

I've also had the paper jam on me tons of times. I am really disappointed with this product. I would not recommend this printer to anyone!

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1 Answer

Error code 5010


There's no specific info on a 5010 error even on Canon website, but ANY error in between 5000-9999 needs Canon's attention, so if it's under warranty, get a replacement.

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