Question about Office Equipment & Supplies
This unit stops for no apparent reason during large print jobs from image stored on HDD and sends me an email indicating that the unit requires "Operator Assistance", but at the control panel there is no indication why or messages displayed. In most cases the user just presses Start and it continues the job.
There are a few code 74's, and Konica has a bulletins on them.
DESCRIPTION: Code 74-0 from the E-mail alert system. SOLUTION ID: 154045
SOLUTION: CAUSE: Paper remains at finisher main tray paper exit opening.
DESCRIPTION: Code 74-1 from the E-mail alert system. SOLUTION ID: 154055
SOLUTION: CAUSE: Booklet tray is full.
SOLUTION: Remove the paper from bottom exit of the finisher.
DESCRIPTION: Code 74-4 from the E-mail alert system. SOLUTION ID: 154058
SOLUTION: CAUSE: Paper remains inside finisher.
SOLUTION: Please remove copies from the finisher.
DESCRIPTION: Code 74-5 from the E-mail alert system. SOLUTION ID: 154059
SOLUTION: CAUSE: Punch trash box is full.
SOLUTION: Trash basket of punching unit is full. Please empty trash basket.
DESCRIPTION: Code 74-6 from the E-mail alert system. SOLUTION ID: 154066
SOLUTION: CAUSE: Sub-tray (first tray) is full.
SOLUTION: Sub tray is full. Please remove paper.
I'm guessing it just means the finisher thinks it's full, and wants you to take the copies / prints out.
Posted on Apr 25, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 31, 2015 | Konica Minolta Office Equipment & Supplies
Mar 23, 2014 | Konica Minolta Copier Toner 7155 7165...
Nov 27, 2012 | Konica Minolta KONICA BR BIZHUB C451...
Nov 24, 2009 | HP Office Equipment & Supplies
Mar 31, 2009 | Konica Minolta bizhub C250 All-In-One...
Feb 08, 2008 | Office Equipment & Supplies
588 people viewed this question
Usually answered in minutes!