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All my printers that are displayed "paused off-line" message

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Hi birdlee155. If that doesnt delete the print job do this

Please try the following to start the service again:

1) Click on START, right click MY COMPUTER, left click MANAGE.
2) On the left column, double-left click SERVICES AND APPLICATIONS, then click SERVICES.
3) Locate and highlight the PRINT SPOOLER on the list of Services.
4) right click Print spooler, click on stop, right click back then click on start.
5) Close Services Local

Restart computer

then try to print again

update me if it will not work still

Posted on Apr 23, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 23, 2008

    If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

    Please note that the printer must be in an online state

    WINDOWS XP

    1) (a) Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
    NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b).
    1) (b) Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.
    2) Highlight the icon of your printer with a single click.
    3) Click on FILE.
    4) The only check mark showing should be beside SET AS DEFAULT.
    5) Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.
    6) Simply click on the check marks to remove it.
    7) Try printing.

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