Question about Logitech Harmony 550 Remote Control

1 Answer

550 Safe Mode

Dear Raf: Tried holding the #2 button down and replacing batteries. Still in Safe Mode. Any suggestions?

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1 Answer

Hi. Here is how to get your remote out of safe mode.

1. Connect your remote to the computer.
2. Launch the Harmony Remote Software, and log in.

3. Click "Downloads" at the top and click "Firmware"

4. The remote will go through the firmware update.

5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this helps.

Posted on Mar 06, 2010

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1 Answer

520 remote is locked in safe mode...tried removing/installing batteries...tried to do a firmware update, but it appears it doesn't recognize the remote is connected to the computer...also turned off...


Hi There,

One solution I have found online for getting the 520 out of safe mode is to follow these steps:

1. Remove the batteries.
2. Hold the '2' button down on the remote.
3. Whilst still holding the '2' button down, replace the batteries.
4. The remote should now boot in normal mode.

Please note, If the 'off' button is held down whilst inserting the batteries the remote starts up into safe mode.

Hope this helps,

James

Apr 23, 2010 | Logitech Harmony 520 LCD Remote Control

1 Answer

My Logitech Remote 550 is Locked in the Safe Mode. How do I get it our of Safe Mode.


Doing a firmware upgrade is the BEST way to recover from Safe Mode. A remote may go into safe mode itself for a variety of reasons.

However, if the remote fails to communicate with the PC when it is stuck in Safe Mode, please try the following.

1. Remove the batteries from the remote & check for any stuck buttons especially the Power button that may be causing the remote to stay in this state.
2. If it still will not apply firmware to get out of safe mode, then still without batteries hold down the #2 button while plugging into USB, and it should exit Safe Mode, and say something similar to 'Firmware Upgrade Success'. Even though it says this, still perform the Firmware upgrade since it was stuck in Safe Mode to begin with.

Hope this helps

Sep 24, 2009 | Logitech Harmony 550 Remote Control

1 Answer

Harmony 550 in safe mode


Hi There,
To get out of safe mode, do a firmware update from your PC. This will install the latest firmware and your configuration. Safe mode is a bootstrap designed to recover from firmware corruption issues so about the only thing it knows how to do is reload firmware.
However, if the remote fails to communicate with the PC when it is stuck in Safe Mode, please try the following.

1. Remove the batteries from the remote & check for any stuck buttons especially the Power button that may be causing the remote to stay in this state.
2. If it still will not apply firmware to get out of safe mode, then still without batteries hold down the #2 button while plugging into USB, and it should exit Safe Mode, and say something similar to 'Firmware Upgrade Success'. Even though it says this, still perform the Firmware upgrade since it was stuck in Safe Mode to begin with.

Aug 29, 2009 | Logitech Harmony 550 Remote Control

2 Answers

Remote is in safe mode


You can try this solution to your Harmony 550 Safe mode problem:

Harmony 550 Safe Mode Fix Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

Hope that helps.

Aug 18, 2009 | Logitech Harmony 550 Remote Control

2 Answers

It says safe mode


Hey!

I got my Harmony Remote stuck in safe mode and found the following link that got it working properly!!!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

I hope this helps!!!

-Kennedy

Aug 05, 2009 | Logitech Harmony 550 Remote Control

1 Answer

My harmony 550 remote is in Safe Mode and will not respond to any button I push. How do I get my remote to work again?


Did you try this response from the Logitech users' forum? It can't hurt to try since all your settings are stored on the web, not on the remote.

http://logitech-en-amr.custhelp.com/...i=&p_topview=1

Basically, Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

Jun 15, 2009 | Logitech Harmony 550 Remote Control

1 Answer

Remote is frozen. remote says welcome to remote but does not resp


To get your 550 out of safe mode, follow these steps. 1. Remove the batteries. 2. Hold the '2' button down. 3. While still holding the '2' button down, replace the batteries. 4. The remote will boot into the normal functionality. Note: If the 'Off' button is held down while inserting the batteries, the remote will boot into 'Safe Mode'. Also here for manuals: http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=other&db=devices&br=logitech

May 02, 2009 | Logitech Harmony 550 Remote Control

1 Answer

Display shows: Safe Mode!


To get your 550 out of safe mode, follow these steps. 1. Remove the batteries. 2. Hold the '2' button down. 3. While still holding the '2' button down, replace the batteries. 4. The remote will boot into the normal functionality. Note: If the 'Off' button is held down while inserting the batteries, the remote will boot into 'Safe Mode'. Also here for manuals: http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=other&db=devices&br=logitech

Mar 26, 2009 | Logitech Harmony 550 Remote Control

2 Answers

Logictech harmony 550 universal remote trouble shooting


take out the batteries.when you are finished hold the #2 button while you put your batteries in and when you are finished it will say upgrade complete and then press any button.

Nov 23, 2007 | Logitech Harmony 550 Remote Control

8 Answers

Safe mode


To get your 550 out of safe mode, follow these steps.
1. Remove the batteries.
2. Hold the '2' button down.
3. While still holding the '2' button down, replace the batteries.
4. The remote will boot into the normal functionality.

Note: If the 'Off' button is held down while inserting the batteries, the remote will boot into 'Safe Mode'.

Sep 29, 2007 | Logitech Harmony 550 Remote Control

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