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Xerox DC250 error code 093 317 - Office Equipment & Supplies

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  • companypurch Mar 09, 2009

    I have a DC240 with error code 093 317. It has been sitting for over 1 year and I am desperate to find a solution so I can use it (and pay for it). We purchased and installed a new black toner cartridge but the fault code did not go away. What can we do to check the other problem, in which the machine may not be sensing enough toner. FYI...just before the fault code appeared, I hear a ticking sound. Can this fault code only be caused by black toner? Can we purchase a repair manual that shows step-by-step instructions for making repairs?

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Either you are out of black toner, or the toner dispenser needs serviced. It is not seeing the proper amount of black ink.

Posted on Apr 23, 2008

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Place a service call a Xerox !

Posted on Jan 14, 2010

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Posted on Jan 02, 2017

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SOURCE: I have a xerox DC250

Have you entered diagnostics and reset locations 744-350, 744-351, and 744-352 to 0 ?

Posted on Feb 24, 2011

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SOURCE: how to calibrate xerox dc250



Click this you tube link and find the visual solution.

Posted on Jan 18, 2012

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This is a "black toner dispense control error". It probably needs a trained technician to fix this one.
The auger within the dispenser may be binding or broken, in which case you would replace the dispenser 094K04542. Or perhaps the motor 127K39530 should be replaced.
If the problem is electrical we'd also suspect the MCU board 960K01727

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